Senior Specialist, Care and Support Programs

Position Summary:

The Senior Specialist is a key member of the Care & Support team, responsible for the coordination of new and existing program development, for programs designed for caregivers, the broader community and care professionals This includes caregiver support groups, family educational offerings, e-services, microlearnings, professional training, initiatives and related written materials and website updates.

A core focus of the role is to support the rollout and updating of new programs by working across departments, ensuring that all materials and resources are current and accessible across key platforms (such as The Hub, PVC, LMS and Personify/Salesforce). The SS will also ensure that programs are accurately configured in organizational systems (Personify/Salesforce, Power BI, Monday.com) so that staff and volunteers can deliver them effectively in the field and reports are provided so leadership has insight into usage and trends and grant leads can share outcomes with funders.

Responsibilities

Program Development Coordination & Implementation

Coordinate the creation, revision, and management of program offerings, including:

• Caregiver support groups
• Family Educational programs
• E-services and microlearnings
• Care Professional trainings & initiatives (CMP)
• Written collateral, reports and program resources

Ensure successful rollout of new programs by:

• Maintaining accurate, up-to-date content across internal repositories (The Hub, PVC, LMS, Personify/Salesforce)
• Configuring and launching programs in organizational systems (Personify/Salesforce, Power BI, Monday.com) to support field delivery
• Equipping field staff and volunteers with the tools and training needed to implement programs effectively
• Collaborate with internal teams to ensure programs align with strategic goals and constituent needs

Administrative Support

• Use project management software (Monday.com) to track milestones, timelines, and deliverables
• Use data systems to provide monthly reports around donor funds, CSPR projects, grant projects and other outcomes.
• Other duties as assigned

Qualifications

• Bachelor’s degree in public health, social work, gerontology, psychology, nonprofit management, or a related field required
• Master’s degree preferred
• Minimum of 3 years of relevant experience in program development, project management, or nonprofit service delivery
• Experience working with or supporting individuals affected by Alzheimer’s disease or other dementias strongly preferred
• Demonstrated experience managing cross-functional projects and working with internal systems and databases

Knowledge, Skills and Abilities

• Strong knowledge of community-based program development and implementation, including virtual and in-person formats
• Familiarity with health education, long-term and community-based care settings, caregiver support, and dementia-related programming a plus
• Proven project management skills, including the ability to manage multiple projects and deadlines simultaneously
• Proficient in using project management platforms (e.g., Monday.com) and reporting tools (e.g., Power BI)
• High attention to detail with the ability to ensure accuracy across systems, budgets, and reports
• Excellent verbal and written communication skills, with the ability to present complex information clearly and professionally
• Strong interpersonal skills with the ability to collaborate effectively across teams and with external stakeholders
• Comfortable working in a fast-paced, mission-driven environment with evolving priorities
• Understanding of and commitment to the mission of the Alzheimer’s Association

Title:  Senior Specialist, Care and Support Programs

Position Location: US Based Remote

Full time or Part time: Full time

Position Grade & Compensation: Grade 506  The Alzheimer's Association’s good faith expectation for the salary range for this role is between $63,000 - $73,000

Reports To: Sr Director, Community Programs and Services

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research - our investments today will lead to breakthroughs tomorrow.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia.

 The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.