Senior Director of Programs
Right now, millions of Americans are facing the devastation of Alzheimer’s. This disease is robbing us of our finances, our families and our futures - but at the Alzheimer’s Association, we are relentlessly working to change that by addressing the challenges in front of us with speed and without limitations or boundaries. With our network of 75 chapters across the country, we’re advancing world-class research, ensuring access to gold-standard care and support, and hiring talented, mission-driven people who make it all happen.
The Alzheimer’s Association has been ranked as one of the Best Nonprofits to Work For by The Nonprofit Times nine years in a row, recognizing our leadership, competitive compensation and benefits, flexibility and mission-driven atmosphere. It takes a uniquely motivated person to be a part of our team - but we believe that person could be you.
The Senior Director of Programs provides leadership and strategic direction for implementation, growth and quality of Alzheimer's Association programs and services in the chapter territory. Measurable outcomes are increased utilization of care & support services and engagement with key decision makers in the community for greater reach, with an emphasis on volunteer delivery of programs, increased partnerships with healthcare systems and long term care communities and consistently high quality delivery of service volunteerism and diverse communities
The Senior Director of Programs is responsible for leadership and oversight of all of the Chapter’s government and foundation supported grants, implementing the chapter’s volunteer-powered program delivery strategy, engaging with organizations to encourage community mobilization and supporting the chapter’s health systems initiatives. This position manages the Rochester & Finger Lakes Region Chapter Programs and Services team of staff and reports to the Chapter Executive Director. This a full time position located in Rochester New York.
- Lead the chapter’s Care & Support strategic initiatives, tactics and measures to increase the reach of care and support programs and increase access to a timely diagnosis and quality care as established in the Strategic Implementation Plan.
- Lead the development of a department plan to expand program reach with special attention to increasing participation among minority, high risk and underserved populations.
- Provide leadership for the delivery of all programs and services including planning, budgeting, program evaluation and adherence to program standards and reporting processes.
- Implement a strategy to recruit, engage and manage volunteers to deliver Alzheimer’s Association education and support programs.
- Develop new, sustainable community partnerships that advance the chapter mission, expand program reach and increase program delivery as per Strategic Plan goals.
- Build strategic partnerships with community organizations in the academic, public and private sector to advance the chapter mission and serve more constituents across the territory.
- Create a management process to develop partnerships supporting the full Alzheimer's Association mission.
- Lead staff in the cultivation of relationships with long term care organizations with an emphasis on the implementation of the Association’s Dementia Care Practice Recommendations.
- Collaborate with the development team to create new funding streams for program expansion.
- Practice compliance with Core Services Quality Evaluation Initiative for Education Programs.
- Manage database staff who work primarily with the Personify system, our designated portfolio within the Program Department, including data collection, direct constituent service delivery needs and up-to-date support group and education information.
- Assist in the cultivation and recruitment of supporters for chapter fundraising events like Walk to End Alzheimer’s and The Longest Day.
- Generate volunteer, media stories, and fundraising opportunities for Development Team.
- All other duties as assigned.
- Increase reach of Alzheimer’s Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement with the chapter.
- Build and expand the number of Alzheimer’s Association community educators, Alzheimer’s Association community representatives, support group facilitators and other community volunteers.
- Engage, train and manage relationships with community volunteers to expand the Alzheimer’s Association’s visibility and programmatic reach within assigned area.
- Conduct annual performance evaluations of community volunteers.
- Represent the chapter as needed at community events and networking groups.
- Lead and conduct community forums in order to develop an informed and community-focused plan for service delivery.
- Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association.
- Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteers.
- Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement.
- Support the implementation of the chapter’s health systems strategy.
- Serve as a member of the account management team in an effort to engage health systems.
Other Essential Functions
- Implement the Chapter's strategic plan initiatives, programs and activities for the purpose of meeting designated goals, objectives and service metrics.
- Support chapter and national advocacy and public policy goals.
- Prepare and distribute communications to volunteers and donors - via email, print, and telephone - based on the Association’s communications timeline and additional needs.
- Master’s degree in Public Health, Social Work, Health Care Management or related field.
- 5 years progressive experience with program delivery and management; 5 years staff and volunteer management.
- Demonstrated history of successful services delivery, quality program evaluation, strong public speaking skills and an understanding of volunteer management.
- Demonstrated history with multiple government and non-government funders and grant makers.
- 2 years’ experience working for or with health systems or other health care industry experience.
- Demonstrated success leading a high performing team to achieve strategic initiatives.
- Experience recruiting, engaging and managing high performing volunteers.
- Demonstrated success working with diverse populations, volunteers and staff to build and maintain successful teams.
- Understands relevant aspects of health systems operations, such as quality improvement, person-centered care, access to care, and payment and policy issues.
- Skilled in the cultivation of productive working relationships with decision-makers in health care organizations, community based organizations, and/or long-term care settings.
- Outcome and data driven.
- Position operates in a flexible work environment which requires some travel throughout the chapter’s nine county territory and flexibility to work evenings and weekends to meet community needs.
- Chapter territory covers 9 counties in the Rochester & Finger Lakes Region.
- Knowledge of Alzheimer’s disease, dementia, aging network preferred.
Job Reference #: 3659