Regional Care Consultant
Job Title Regional Care Consultant, MN-ND
Location Bismarck, ND
Full time of Part time: (37.5 hours for full-time. Part-time hours per week as applicable)
Reports To: ND Program Director
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
This position is responsible for delivery of care consultation and education, recruiting and coaching volunteers, and developing new community partnerships by increasing awareness about the Alzheimer’s Associations programs and services. The position serves designated counties in western North Dakota, including Bismarck-Mandan, Dickinson and the surrounding areas. This position will fulfill requirements of a contract with the North Dakota Department of Human Services including accurate and timely documentation of care consultation services and trainings, and tracking referrals. This position will also partner with the other departments of the Alzheimer’s Association to assist in the strategic goals in all areas. Travel will be required of this position whenever virtual delivery is not possible.
Essential functions and responsibilities include, but are not limited to:
- Travels to communities in western North Dakota to deliver education, care consultation, and outreach whenever virtual delivery is not possible
- Provides care consultation services to individuals with dementia (any stage) and their care partners. Care consultation may consist of assessment of needs, identification of issues/concerns and available resources, development of a plan of care, referral to appropriate resources, provision of emotional support and education about dementia, and follow-up, as needed. Care consultation services may be provided by phone, virtually or in person through individual and family meetings.
- Participates in regular clinical staffing, group/individual supervision, and continuing education sessions.
- Discusses challenging cases with supervisor, as appropriate, and works collaboratively with other Care Consultant staff.
- Maintains appropriate documentation in the database.
- Provides back up support to the ND Program Director and other staff as needed with all activities.
- Recruits, trains, mentors, and manages volunteers who deliver education and outreach activities.
- Delivers education programs.
- Performs outreach activities in the community and in health care systems to increase early detection and diagnosis of dementia.
- Partner with the Health Systems Director to 1) improve early detection, diagnosis and care amongst health systems/clinicians serving all patient populations, 2) advance health systems strategy amongst health systems and providers, and 3) support the adoption of products and models of care.
- Grow mission-driven partnerships with organizations including those that serve diverse communities including, but not limited to: businesses, chambers, community-based organizations, faith communities, academic institutions, social service organizations, non-profits, long-term care and health systems.
- Partner with the Development team to foster engagement of community partners in fundraising events, individual giving, corporations, employee resource groups and foundations/organizations.
- Partner with ND Public Policy Director to support advocacy efforts.
- Collaborates with the Community Program Manager-Hispanic/Latino Outreach and the Diversity, Inclusion, and Equity Director to ensure all programs delivered are consistent with the Alzheimer’s Association’s Common Program Plan and documented according to standards.
- Fully integrates DEI activities into all programs and services.
- Partner with the Marketing and Communications team to advance awareness and concern amongst communities, including diverse communities about the full mission of the Alzheimer’s Association and represents the Association in media interviews, as needed.
- Other duties as assigned.
- Minimum four year degree in social work, nursing (or a diploma RN or LPN), counseling, education, occupational therapy, psychology, sociology, therapeutic recreation, or related human service field. A Master’s degree in counseling, social work, nursing, or psychology is preferred, or Master’s degree equivalent experience, especially in the areas of dementia care or elder services may be considered
- 1-2 years experience working in the geriatric field and/or the provision of psycho-social assessments and related action planning.
Knowledge, Skills and Abilities
- Experienced clinical/counseling skills in listening, assessment, empathy, advocacy, negotiation, referral, and closure.
- Experience working with diverse communities is preferred.
- Knowledge of Alzheimer’s disease and related disorders preferred.
- Professional experience conducting health evaluations, diagnostic intakes, and/or crisis intervention counseling.
- Strong presentation skills and previous experience as a public speaker or educator.
- Strong organizational, staff and project management skills.
- Knowledge of community resources.
- Learn quickly, flexible, and open to change.
- Ability to communicate effectively, both orally and in writing, with attention to detail
- Ability to establish and maintain effective working relationships
- Ability to think critically and solve problems
- Ability to work in a fast-paced environment and meet deadlines with flexibility and good humor
- Willingness to work on evenings and weekends, if necessary
- Ability to operate a motor vehicle. Must be in possession of a valid driver’s license and insurance or access to a reliable vehicle.
- Ability to sit for long periods of time and move about to retrieve files
- Ability to occasionally lift 25 lbs, bend and stoop
- Ability to travel on frequent basis
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.