Regional Care Consultant
Position Title: Regional Care Consultant
Location: Eastern ND-Fargo, ND and surrounding areas
Work Hours: Full-time 8:30am – 4:30pm M-F
Reports To: Eastern ND Program Manager
Exemption Classification: Exempt
WHO WE ARE:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
This position is responsible for delivery of care consultation and education, coaching volunteers, and creating new community partnerships by increasing awareness about the Alzheimer’s Associations programs and services. The position serves designated counties in Eastern North Dakota, including Fargo and Grand Forks. This position will fulfill requirements of a contract with the North Dakota Department of Human Services including accurate and timely documentation, development and facilitation of care consultation services and trainings and tracking referrals. Travel will be required of this position whenever virtual delivery is not possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides care consultation services to individuals with dementia (any stage) and their care partners. Care consultation may consist of assessment of needs, identification of issues/concerns and available resources, development of a plan of care, referral to appropriate resources, provision of emotional support and education about dementia, and follow-up, as needed. Care consultation services may be provided by phone, virtually or in person through individual and family meetings
- Delivers education programs when community educators are not available
- Performs outreach activities in the community and in health care systems to increase early detection and diagnosis of dementia
- Discusses challenging cases with supervisor, as appropriate, and works collaboratively with other Care Consultant staff
- Maintains appropriate documentation in database
- Participates in regular clinical staffing, group/individual supervision, and continuing education sessions
- Recruits, trains, mentors, and manages volunteers who deliver education and outreach activities
- Travels to communities in north eastern North Dakota to deliver education, care consultation, and outreach when virtual delivery is not possible
- Represents the Association in media interviews, as needed
- Other duties as assigned.
- Minimum four year degree in social work, nursing (or a diploma RN or LPN), counseling, education, occupational therapy, psychology, sociology, therapeutic recreation, or related human service field. A Master’s degree in counseling, social work, nursing, or psychology is preferred, or Master’s degree equivalent experience, especially in the areas of dementia care or elder services may be considered
- 1-2 years experience working in the geriatric field and/or the provision of psycho-social assessments and related action planning
- Experienced clinical/counseling skills in listening, assessment, empathy, advocacy, negotiation, referral, and closure
- Experience working with diverse communities preferred
- Knowledge of Alzheimer’s disease and related disorders preferred
- Professional experience conducting health evaluations, diagnostic intakes, and/or crisis intervention counseling
- Strong presentation skills and previous experience as a public speaker or educator
- Strong organizational, staff and project management skills
- Knowledge of community resources
- Learns quickly, flexible, and open to change
EQUIPMENT / SOFTWARE:
The Regional Care Consultant will be expected to be proficient with:
- Microsoft Suite and Google Suite: Mail, Calendar, Docs and Hangout
- CRM and/or other databases
PHYSICAL AND REQUIREMENTS:
- Ability to communicate effectively, both orally and in writing, with attention to detail
- Ability to establish and maintain effective working relationships
- Ability to think critically and solve problems
- Ability to work in a fast-paced environment and meet deadlines with flexibility and good humor
- Willingness to work on evenings and weekends, if necessary
- Ability to operate a motor vehicle. Must be in possession of a valid driver’s license and insurance
- Ability to sit for long periods of time and move about to retrieve files
- Ability to occasionally lift 25 lbs, bend and stoop
- Ability to travel on frequent basis
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.