The Alzheimer's Association, Michigan Great Lakes Chapter provides a variety of education, information and support services to persons with dementia, their families, health care professionals, and the community. The Program Specialist is primarily responsible for supporting the Program Director via recruiting and managing volunteers to present educational programs in the community and provide caregiver or early stage support groups in the counties assigned to their geographic region. The Program Specialist also delivers programs or facilitates support groups when volunteers are unavailable. The Program Specialist also supports activities that promote the services of the chapter within our 23 county territory.
The Program Specialist will also work with the Health Systems Director to identify individuals to participate in account teams that promote efforts to increase diagnosis and improve care for individuals with Dementia in these systems. The Program Specialist will also take a lead role in working with Long Term Care Systems to implement products that will fundamentally align these systems with the Dementia Care Practice Standards.
This is a part-time, benefits eligible position working 24 hours a week.
Essential Job Functions
Advancing Care and Support
- Leads high performing teams of volunteers & staff together to provide education and support for families, persons diagnosed with Alzheimer’s and related diseases, health care professionals, community organizations, and the general public.
- Actively recruits, engages, supervises and evaluates volunteers.
- Assists in outreach efforts and builds working relationships with physicians, service providers, care facilities and other stakeholders who collaborate on Association initiatives.
- Responds to information & referral requests using established resources and tools. Follows up as appropriate.
- Assists staff in assigned territory to ensure successful implementation of the chapter’s programs and services.
- Represents the Chapter at appropriate and assigned meetings.
- Promotes opportunities for others to partner with the Alzheimer’s association through recruitment of advocates and/or ambassadors, referrals to Trial Match, volunteer opportunities and other organizational initiatives.
- Works to assure timely and effective public relations and marketing of educational support services and programs in assigned service area.
- Remains knowledgeable and current in information related to Alzheimer’s and related diseases as well as national, state, and local initiatives that affect the targeted population.
- Provides assistance to the Health Systems Director in the recruitment of account teams.
- Participates in account teams in collaboration with the Health Systems Director.
- Works as part of these teams to engage Health Systems in improving diagnosis and care for individuals with Dementia as appropriate.
Long Term Care Systems
- Leads efforts to conduct conversations with Long Term Care providers to identify needs and solutions in providing improved care for individuals with Dementia.
- Convene account teams to assist in the promotion of "products" that will better align Long Term Care Systems with the Dementia Care Practice Standards.
- Encourage adoption of "products" and policies that will improve patient care and staff training.
- Supports Advocacy efforts on both the state and federal level.
- Coordinates with Communications Director to ensure that chapter website has appropriate and timely information.
- Maintains awareness of and participation with any Social Media (i,e Facebook, Twitter) activities or initiatives.
- Submits appropriate local stories for e-newsletter upon request.
- Works with staff to assure that requirements for grant-funded programs and services in the assigned territory are met.
- Ensures new community resources and related events are directed to alz.org/CRF and/or local event calendars.
- Maintains accurate records of program and event participation and other metrics.
- Manages activities within budgeted parameters.
- Works with the program team and Communications Director to ensure uniformity of materials and presentation content.
- Submits timely and accurate records and reports, newsletter articles and other information as requested.
- Supports the Program and Executive Directors as requested.
- Bachelor’s degree in health care related field: development, nursing, gerontology, social work or related.
- Experience in recruitment, retention and management of volunteers.
- Experience in consultive sales or willingness to learn.
- Experience in providing information and referral and education to families.
- Understanding of the disease process and intervention options for caregivers.
- Commitment to the mission of the Alzheimer’s Association.
- Knowledge of community resources.
- Ability to work with a wide range of people including persons with dementia, family and professional caregivers, corporate partners, foundation staff, volunteers, legislators and public policy officials.
- Strong organizational skills to plan, implement and evaluate program initiatives.
- Effective written and oral communication skills; strong public speaking skills.
- Ability to listen effectively.
- Good decision-making skills.
- Proficient in Microsoft Office products, especially Word, Excel, Power Point and Google applications; willing and able to perform all training required for persona assignment for organizational CRM system, Personify 360.
- Ability to work independently.
- Presents self in a professional manner.
- Must have a valid driver’s license and a willingness to use personal vehicle in the course of employment. Must show proof of automobile insurance.
Job Reference #: 3607