The Program Manager will provide oversight and leadership for all chapter programs and services for the constituents of the Greater Idaho Chapter. Guided by the Strategic Implementation Plan and Key Performance Indicators, this position will focus on providing volunteer delivered care and support Association products, raising awareness of the disease, supporting the Director in all fund raising efforts and building relationships with community partners throughout our state and region.
This is a full time, benefit eligible position, located in the Boise, Idaho office, and reports to the Executive Director, Greater Idaho Chapter.
- Lead the chapter’s Care & Support initiatives.
- Collaborate with chapter team to raise public awareness about the disease and Association resources with consumers, business and health care professionals.
- Develop, manage and monitor delivery of volunteer led programs including Caregiver Support Groups, Community Education classes, Memory Cafes and other support programs.
- Manage Early Stage programming, which includes recruiting/retaining volunteer facilitators and interviewing all potential candidates for inclusion in the group.
- Manage and monitor HelpLine calls as needed; provide in-person and telephone information and referral and care consultations
- Spearhead physician outreach and executing strategy for building relationships with health system partners and long-term care entities in our state and region.
- Recruit, train and retain volunteers using principles outlined in Volunteer University.
- Manage program goals and best practices.
- Serve as super user for CRM database and oversee data collection and entry.
- Manage Idaho Commission on Aging Dementia Friendly grants, and others as received.
- Create, promote, and execute a statewide Caregiver Symposium as it supports the Strategic Plan.
- Conduct professional staff trainings in the community and First Responder training as requested.
- Develop, leverage and maintain community partnerships with government, healthcare, non-profit and other aligned groups to further our strategic initiatives.
- Lead the plan to expand program reach with special attention to increasing participation among minority, high risk and underserved populations.
- Provide support to Development staff for three Walks, Reason to Hope and Longest Day, in addition to personal fundraising.
- Contribute to local media, including social media efforts and manage eNews.
- Perform other duties, special task forces and committees as needed within the chapter and region.
- Bachelor’s degree; Master's degree preferred in Social Work, Counseling, Gerontology or related health care field
- Experience in geriatric and dementia care
- Work related experience preferred in public speaking, public relations, marketing, fundraising, nonprofit management or related field
- Excellent customer service skills
- Excellent computer skills including Microsoft Office and Google/Gmail, and experience with CRM databases
- Detail oriented, team-player, adaptable, organized and able to successfully manage multiple projects and tasks
- Ability and willingness to work evenings and weekends as required by the job
- Ability and willingness to travel throughout the chapter by car, occasional overnight and air travel
- Must have a valid driver’s license, access to a reliable vehicle and good driving record
- Ability to bend, stoop, lift and transport up to 25 pounds of materials
Job Reference #: 3105