Job Description


Position Summary:

The Program Manager is responsible for implementing the chapter’s professional education and regional professional education programs.  The position is also responsible for volunteer-powered program delivery strategy, engaging with organizations to encourage community mobilization and supporting the chapter’s health systems initiatives. The Program Manager will report to the  Senior Director of Programs . Based in Rochester, NY.


Essential functions and responsibilities include, but are not limited to:

Community Programs (focused on Professional Education Programs)

  • Increase reach of Alzheimer’s Association professional relationships and delivery of common programs with special emphasis on increasing participation among communities that have typically had low rates of engagement with the chapter.  
    • Build and expand the number of Alzheimer’s Association Community Educators, Alzheimer’s Association Community Representatives, support group facilitators and other Community Volunteers leveraging health systems and professional health care relationships.
    • Engage, train and manage relationships with community volunteers to expand the Alzheimer’s Association’s visibility and programmatic reach across New York State. 
    • Conduct annual performance evaluations of community volunteers. 
    • Represent the chapter as needed at professional community events and networking groups with emphasis on professional communities. 
    • Lead and conduct Community Forums in order to develop an informed and community-focused plan for service delivery.
    • Promote professional training and development opportunities. 
    • Dissemination of marketing and promotional materials. 

Community Partnerships (focus on Professional Communities)

  • Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association.
  • Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteers 
  • Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement

Health Systems

  • Support the implementation of the chapter’s health systems strategy 
  • Serve as a member of the account management team in an effort to engage health systems 


Core Characteristics and Competencies

  • Demonstrated success managing volunteer-led community education programs and support groups, with experience in recruitment, training, engagement, supervision and evaluation of volunteers.
  • Demonstrated success working on a team to identify, create and launch strategic partnerships.
  • Demonstrated success working with diverse populations, volunteers, staff, and external contacts to build and maintain successful teams.
  • Ability to anticipate, identify, organize and/or analyze growth opportunities and make programmatic recommendations to Chapter leadership.
  • Ability to coach and develop volunteer talent
  • Strong communication skills in person, print, and electronically. 
  • Ability to make data driven decisions. 
  • Bachelor’s degree in Education, Social Work, Human Services, Gerontology, Nursing, Public    Health, or volunteer management. 
  • 2 years’ experience in managing volunteers
  • 2 years’ experience managing program implementation 
  • 1-2 years’ experience in community outreach, community mobilization or organizational capacity building projects/initiatives
  • Demonstrated history of health education, strong public speaking skills and an understanding of adult learning principles

Knowledge, Skills and Abilities: 

  • Excellent interpersonal, verbal and written skills.
  • Ability to work independently, as a team and be self-motivated.
  • Strong public speaking and communication skills.
  • Background working collaboratively with external service providers and developing community partnerships.
  • Computer skills are essential in all Google platforms, Word, Microsoft Outlook, Excel, PowerPoint, Publisher and Adobe PDF format.
  • Driver’s license, car and proof of insurance are necessary
  • Up to 50% of time will be traveling within the territory
  • Ability to lift up to 40 lbs.

Job Title: Program Manager (Region-wide New York State Professional Education)

Location: Rochester and Finger Lakes Chapter Region 12

Full time

Grade: 5

Reports To: Senior Director of Programs  

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future.  Read on to learn more about the role, then visit our website to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.  


Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. 

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.


The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.






Application Instructions

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