Job Description


Job Title:  Program Manager

Location:  Saratoga Springs, NY

Full time

Grade:   205

Reports To:  Director of Programs and Services

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future.  Read on to learn more about the role, then visit our website to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.  

Position Summary:

The Program Manager is responsible for ensuring that the Alzheimer’s Association Common Program Portfolio is delivered throughout the Saratoga County, NY community to meet the needs of persons with Alzheimer’s disease and other dementias, their families and community members; implementing the chapter’s volunteer-powered program delivery strategy and achieving NYS Alzheimer’s Community Assistance Program work-plan goals.  


Essential functions and responsibilities include, but are not limited to:

  • Assist with promoting and optimizing the Alzheimer’s Association’s Helpline program.  Within the designated counties, provide information and referral and care consultations to increase access to community resources and enhance the quality of life for the person with Alzheimer’s disease/dementia and/or the care partner by providing support, in-depth information, problem solving techniques and planning for future needs, particularly during emergent or transitional situations.  This includes an assessment of issue presented resulting in recommended actions steps and the provision of resource materials (including safety services) as needed.
  • Facilitate, and/or work with members of the Programs and Services team to recruit, train, support and/or coordinate a volunteer workforce to lead programs, facilitate support groups, and/or attend community events within the designated counties. Programs, Groups, and Events may be held in person, over the phone, or virtually and will include emotional support, socialization and/or education.  Conduct annual performance evaluations of community volunteers.
  • Within the designated counties work with volunteers and community partners to schedule, market and deliver Alzheimer’s Association education and training programs to persons with dementia, their family members and caregivers, professionals, paraprofessionals and the community at large within the designated counties. 
  • Within the designated counties, promote and provide opportunities for individuals diagnosed with early dementia to participate in a variety of early-stage engagement programs. 
  • Work collaboratively with chapter staff to support the Alzheimer’s Association’s vision, mission, core values and strategic goals and promote Association programs such as TrialMatch® and Advocacy. 
  • Collect and enter relevant and appropriate data for grant reporting, measuring progress toward strategic goals, and submitting monthly reports to the Director of Programs and Services.
  • Manage Point of Service relationships and locations within the designated counties.
  • Represent the chapter as needed at community events and networking groups.
  • Lead and conduct Community Forums in order to develop an informed and community focused plan for services delivery. 
  • Generate support for, and awareness of, the work of the Alzheimer’s Association by forming, maintaining and enhancing relationships, collaborations and partnerships with community agencies, government entities and businesses in the designated counties. 
  • Participate in, and assist with insuring the success of The Longest Day, Walk to End Alzheimer’s and other Alzheimer’s Association special events.  



  • Bachelor’s degree in Education, Social Work, Human Services, Gerontology, Nursing, Public Health, or volunteer management.   
  • Minimum 2 years’ experience strongly preferred in health/human service related field.


Knowledge, Skills and Abilities 

  • Familiarity with Alzheimer’s and related dementias, and/or aging and health issues 
  • Excellent communication skills, both written and verbal and the ability to teach, train and/or speak in front of groups
  • Ability to work effectively with diverse populations
  • Proficient in Windows and other software programs: Word, Excel, PowerPoint, Publisher, Personify and Google Apps
  • Ability to prioritize and effectively manage time and multiple priorities
  • Excellent analytical, problem solving, and strategic thinking skills
  • High level of integrity, diplomacy and an absolute commitment to confidentiality
  • Ability to work evenings and weekends as needed
  • Ability to travel locally, regionally, and to a lesser extent, nationally as needed, to perform job duties
  • NYS driver’s license, proof of insurance, and/or access to reliable transportation.                 


Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. 

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.


Application Instructions

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