Job Description


Job Title Program Manager (Bilingual Spanish). Rochester/Finger Lakes Chapter

Location Rochester, NY

Full time or Part time: Full time

Grade: 205

Reports To: Director of Education


Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future.  Read on to learn more about the role, then visit our website to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.  

Position Summary:

The Bilingual Program Manager is a results driven bilingual professional with experience managing projects, teams, interns and volunteers who will lead multiple initiatives for the Programs & Services Department to ensure the agency goals are met or exceeded. This position is critical to the success, continuation and sustainability of multiple funding streams as well as the Chapter’s Strategic Plan deliverables. The Spanish Bilingual Community Engagement Program Manager plans project resources, leads a project team, manages budgets, leads quality and satisfaction efforts, closely tracks and monitors progress and is responsible for reporting qualitative and quantitative data.  This position would also facilitate training for volunteers in Spanish, translate Chapter materials into Spanish and lead Programs & Service delivery in Spanish. The position will host both in person and virtual programs locally within the Rochester and Finger Lakes Region.  This is a grant funded position.


Essential functions and responsibilities include, but are not limited to:

  • Implement volunteer recruitment strategy for the communities targeted in the Community Development Plan.
  • Use innovative recruitment activities to fill identified program volunteer roles.
  • Manage the recruitment, vetting, on-boarding, and management of program volunteers.
  • Manage grant work plans and deliverables.
  • Utilize multiple constituent management databases, create program offerings and track attendee demographic data.
  • Host community forums to provide a platform to hear from community members and partners to drive program decisions.
  • Create systems, procedures and tools to manage project timelines and deliverables.
  • Build tools for staff to track data required for project analysis and evaluation.
  • Collect and enter data to measure progress toward grant and strategic plan goals.
  • Submit monthly reports demonstrating qualitative and quantitative progress.
  • Work with the Communications Manager to implement a communications plan to promote programs and services with the project team.
  • Oversee the evaluation, satisfaction, quality assurance and program improvement for all support programs and services within the outlined geographical territory.
  • Assist with the development, revisions and implementation of standard operating procedures.
  • Successfully manage a project team of varying skill sets, roles and responsibilities, backgrounds and expertise.
  • Responsible for the event creation and data entry for all programs throughout the outlined geographical area.
  • Analyze and assess trends to recommend future programming.
  • Use work plans and grant and strategic implementation goals to drive the scheduling and delivery of programs & services across outlined territory.
  • Cultivate relationships with potential new partners and strengthen existing relationships.
  • Provide coverage to other programs and services as needed.
  • Lead with sensitivity to diversity and inclusiveness efforts of program delivery.
  • Provide leadership and support for agency wide events including The Longest Day, Annual Gala,The Walk to End Alzheimer’s and other such activities.
  • Provides leadership for special projects and programs as assigned.
  • Develops and maintains external stakeholder relationships.
  • Provides leadership where needed for special events, conferences, etc. sponsored by programs and services.
  • Represents the Alzheimer’s Association as needed at events


Bachelor's degree in public health, public administration or related field required. Master’s Degree in Social Work, Gerontology, Education, Nursing, Social Sciences, MPH, MPA, Education or Health Care Administration preferred.

  • Bilingual Spanish speaking.
  • Two to four years’ experience in project management or program management.
  • Project management certification preferred.

Knowledge, Skills and Abilities 

  • Excellent interpersonal, verbal and written skills.
  • Ability to work independently, as a team and be self-motivated.
  • Strong public speaking and communication skills.
  • Background working collaboratively with external service providers and developing community partnerships.
  • Computer skills are essential in all Google platforms, Word, Microsoft Outlook, Excel, PowerPoint, Publisher and Adobe PDF format.
  • Driver’s license, car and proof of insurance are necessary 
  • Occasional weekend and/or evening events or services will require coverage. 
  • Up to 50% of time will be traveling within the territory
  • Able to lift up to 40 lbs


Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. 

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing. 

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.


Application Instructions

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