Job Title: Program Manager
Work Hours: Full-time/(based on a 37.5 hour work week)
Reports To: Director of Program
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to eliminate Alzheimer’s disease through the advancement of research, to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.
We invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with the disease, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role and why we've been recognized as a Best Place to Work the last ten years in a row.
This position will coordinate all education programs and care services in support of the Alzheimer’s Association Common Program Plan and in accordance with the strategic plan. This position is responsible for recruiting, training, and managing community education/outreach/support group volunteers to execute our programs and reach more people across the state. This position will also focus on diversity work within the state and collaborate with regional staff as necessary.
Essential functions and responsibilities include, but are not limited to:
Community Partnerships and Outreach
- Develop new, sustainable community partnerships with community organizations, the public and private sector to advance the chapter mission and expand program reach through education and increase program delivery as per Strategic Plan goals
- Build referral partnerships with social service agencies, service providers and congregations to expand education reach and identify prospective volunteers
- Serves as the point of entry for all education requests and manages the delivery of community education across Nebraska.
- Guided by the Community Development Model, increase reach of Alzheimer’s Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement
- Coordinate and assist in conducting Community Forums in order to develop an informed and community-focused plan for service delivery
- Ensures effective and accurate program registration and data collection of programming and outreach data and ensures that it is entered into database
- Ensure programs are evaluated and analyze evaluation data
- Manages education program content on the website in partnership with Communication Director
- Manages education program promotion and marketing in parsherhips with the Communication Director.
- Build and expand the impact of Alzheimer’s Association Volunteers.
- Recruit, train and coordinate all Community Educators, Community Representatives, Support Groups Leaders and other community volunteers that meet the Alzheimer’s Association requirements.
- Engage and manage relationships with volunteers to expand the Alzheimer's Association's visibility and programmatic reach.
- Work with volunteers to ensure accurate data collection
- Provide volunteers ongoing support through monthly emails, consultation as needed, phone calls and in-person meetings
- Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement
- Conduct annual performance reviews/goals setting meetings (Mission Conversations) with community volunteers
- Provide recognition for volunteers
- Work in partnership with the Director of Programs to maximize volunteer contributions to the Association, especially among minority, high risk, and underserved populations.
- Participate as a team member and collaborator with the other staff leadership in the Nebraska Chapter, assisting with events and other meetings and activities as needed.
- Represent the chapter as needed at community events and networking groups
Knowledge, Skills and Abilities
- A Bachelor’s degree in human services, education, communications, public health, nursing, social work, gerontology or related field.
- 2 years of experience in community outreach, community mobilization or organizational capacity building projects/initiatives
- Ability to network and build relations with community organizations and partners
- Ability to establish and maintain effective working relationships
- A minimum of two years of experience coordinating program activities and working with volunteers (volunteer management, recruitment and retention).
- Experience in adult education, caregiving issues and Alzheimer’s disease/other dementias, preferred
- Skill in communicating to different constituents, professionals, families and the community
- 2 years of experience of program implementation experience
- Experience and ability to work with diverse communities and demonstrate inclusion
- Excellent verbal, written and interpersonal communication skills
- Ability to work independently, self-start and take initiative
- Ability to coordinate multiple tasks simultaneously and work with frequent interruptions
- Ability to prioritize multiple priorities and meet deadlines
- Ability to work with attention to detail and accuracy
- Database entry and management
- Learns quickly, flexible, and open to change
- Cooperative personality, excellent communication and listening skills
- Strong presentation skills and previous experience as a public speaker or educator
- Strong organizational and project management skills
- Ability to work in a fast-paced environment and meet deadlines with flexibility
- Ability to communicate effectively, both orally and in writing, with attention to detail
- Ability to solve problems
- This position operates in a flexible work environment. While most such travel is same day, occasional overnight travel or air travel may be required. Must have a valid driver’s license, access to a reliable vehicle, good driving record and proof of automobile insurance
- Ability and willingness to work evenings and weekends as required for the job and to meet community needs
- Strong computer skills, proficient with Microsoft Office products, Google suite and; experience with, or ability to rapidly learn the Personify CRM database and volunteer management system
- Ability to use multi-line telephone, conference phone, photocopier, fax machine
- Ability to occasionally lift 30 lbs, bend and stoop
Employees working 24 hours/week or more are eligible for a comprehensive benefits package,
including medical, dental, vision, flex accounts, short and long-term disability, life insurance,
tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and
Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School
Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and
provides consideration for an employment relationship without regard to race, color, religion,
sex, sexual orientation, gender expression, gender identity, genetic predisposition, national
origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state
or local law.