Job Title: Program Manager
Location: McLean, VA
Work Hours: Full-time (based on a 37.5 hour work week)
Reports To: VP, Programs & Services
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
The Program Manager is responsible for the delivery of programs and services based on the Association’s strategic plan deliverables for an assigned territory. This position is based in our Tyson’s office in McLean, VA. The territory includes Northern Virginia (Loudoun County, Winchester City, Manassas, Prince William Count and Fairfax County). This position is responsible for implementing our volunteer program delivery strategy, engaging with organizations to encourage community mobilization and supporting the chapter’s health systems initiatives.
Essential functions and responsibilities include, but are not limited to:
- Deliver on set strategic plan care and support goals and objectives through set mission strategies.
- Build and expand the Alzheimer’s Association education programs by recruiting Community
Volunteer Educators and ensure high quality experience by attendees.
- Demonstrate success managing volunteer-led community education programs, support groups, and other programs with strong experience in recruitment, training, engagement, supervision and evaluation of volunteers.
- Conduct annual performance evaluations of community volunteers.
- Develop and leverages relationships with key community partners to maximize impact and increase visibility of the Association.
- Support the implementation of the chapter’s health systems strategy.
- Collaborate with Chapter staff to increase the Association’s presence in the community ensuring largest possible impact through programs and services.
- Respond to Helpline (information and referral) requests via phone, internet, or walk-ins and refers to appropriate community resources.
- Collaborate with diversity and inclusion manager to identify initiatives to meet diversity and inclusion strategic plan objectives.
- Ensure compliance with strategic plan including collecting data and measuring progress towards strategic goals.
- Bachelor’s Degree required in Social Work, Gerontology, Public health or Health Business Administration or a related field. Graduate degree a plus but not required.
- 2 years’ experience in managing volunteers and program implementation.
- 2 years’ experience managing programs.
- 2-4 years’ experience in community outreach, community mobilization or organizational capacity building projects/initiatives.
- Demonstrated history of health education, strong public speaking skills and an understanding of adult learning principles.
Knowledge, Skills and Abilities
- Outcome driven with proven experience in programming management.
- Ability to represent the Association effectively to community organizations, health system and hospitals, community leaders, and corporate partners.
- Able to cultivate relationships with key health sector businesses organizations and diverse populations to meet strategic plan.
- Superior self-management skills and ability to work collaboratively with other departments to bring closure to projects.
- Great interpersonal skills needed to work with diverse groups of people.
- Consistently achieves goals by finding ways to meet them even under tough circumstances.
- Excellent oral and written communication, presentation and interpersonal skills.
- Ability to present common program curriculums to community settings as needed.
- Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfil the job goals. While most such travel is same day, occasional overnight travel or air travel may be required.
- Strong computer skills, proficient with Microsoft Office products, Google suite and; experience with, or ability to rapidly learn the Personify CRM database and volunteer management system
- Ability to bend, stoop, lift, and transport up to 20lbs of materials
- Must possess valid driver’s license, access to reliable vehicle, proof of insurance
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.