Job Title: Program Manager
Location: Columbus, OH
Work Hours: Full-time (based on a 37.5 hour work week)
Reports To: Program Director
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
The Program Manager is responsible for implementing volunteer-powered program delivery strategy, engaging with organizations to encourage community mobilization and supporting the chapter’s health systems initiatives. They will develop relationships with community partners and volunteers to increase the reach of the Alzheimer’s Association. This position will be based in Columbus, OH and reports to the Program Director.
This position is grant-funded through December 31, 2021, with the possibility of longer employment.
- Essential functions and responsibilities include, but are not limited to:
- Provide Information/Referral and Care Consultation Level 1 to individuals and families based on Helpline call follow-up, physician referral, direct chapter contact, and other community needs.
- Research and track resources throughout assigned Chapter(s) territory.
- Increase reach of Alzheimer’s Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement with the chapter.
- Engage, train and manage relationships with community volunteers to expand the Alzheimer’s Association’s visibility and programmatic reach within assigned area.
- Represent the chapter as needed at community events and networking groups. Lead and conduct Community Forums
- Collaborate with the Program Director on the Association’s strategic initiatives to meet all KPI goals in relation to information and referral and care consultations.
- Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association.
- Maintain accurate records through our data management system. Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement.
- Bachelor’s degree in Social Work, Human Services, Gerontology, Nursing, or Public Health required
- Minimum 2 years’ of progressive, professional experience in managing volunteers and program implementation
- 1-2 years of experience in community outreach, community mobilization or organizational capacity building projects/initiatives
- 1-2 years’ experience working in dementia care or aging
Knowledge, Skills and Abilities
- Strong computer skills, proficient with Microsoft Office products, Google suite and; experience with, or ability to rapidly learn the Personify CRM database and volunteer management system
- Excellent verbal, written, and interpersonal communication skills including the ability to speak publicly in large and small groups.
- Ability to work with a diverse population with varying levels of knowledge of dementia
- Ability to self-start, multitask, prioritize and meet deadlines
- Ability to work with attention to detail and accuracy to maintain accurate records
- Ability to demonstrate a high level of integrity, diplomacy and initiative
- Ability to lift and carry up to 25 pounds
- Ability and willingness to work occasional evenings and weekends as required for the job
- Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfil the job goals.
- Must possess valid driver’s license, access to a reliable vehicle, and proof of insurance.
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.