Position title: Program Manager
Location: Wilmington, NC
Work hours: Full-time (based on a 37.5-hour work week)
Reports to: Chapter Executive
Who we are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
Responsible for implementing the chapter’s volunteer-powered program delivery strategy, engaging with organizations to encourage community mobilization and supporting the chapter’s health systems initiatives.
- Increase reach of Alzheimer’s Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement with the chapter.
- Build referrals and community partnerships with social service agencies, service providers and congregations to identify prospective volunteers.
- Develop sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association. Including a strategic focus on LGBTQ, Hispanic/Latino, and Black/African American communities to discuss benefits of early detection, diagnosis, and referral to the Alzheimer’s Association.
- Recruit, train, and assess the effectiveness of the Alzheimer’s Association Community Educators, Community Representatives, support group facilitators and other Community Volunteers.
- Engage and manage relationships to expand the Alzheimer’s Association’s visibility and programmatic reach within assigned area while implementing best practices.
- Lead and conduct Community Forums in order to develop an informed and community-focused plan for service delivery.
- Represent the chapter as needed at community events and networking groups.
- Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement.
- Support the implementation of the chapter’s health systems strategy.
- Serve as a member of the account management teams in an effort to engage health systems
- Bachelor’s degree in Education, Social Work, Human Services, Gerontology, Nursing, Public Health, or volunteer management.
- 2 years’ experience in managing volunteers and program implementation for community outreach.
- Must have valid driver’s license, access to reliable vehicle, good driving record and proof of automobile insurance.
Knowledge, Skills and Abilities
- Demonstrated success managing volunteer-led community education programs and support groups, with experience in recruitment, training, engagement, supervision and evaluation of volunteers.
- Demonstrated success working with diverse teams to identify, create, launch and maintain strategic partnerships.
- Ability to anticipate, identify, organize and/or analyze growth opportunities and to make data driven decisions that lead to programmatic recommendations to leadership.
- Strong communication skills in person, print, and electronically.
- Must be proficient with computer skills, Microsoft Office products, Google suite and experience with, or ability to rapidly learn the Personify CRM database, volunteer management system and other systems as needed.
- Ability to do occasional overnight travel or air travel may be required.
- Flexible and willing to work evenings and weekends as required for the job.
Employees working 24 hours/week, or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day of their choosing, Caregiver Leave, Volunteer and School Visitation time off, paid holidays and a gold standard 401(k) retirement plan.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.