POSITION TITLE: Program Manager
POSITION LOCATION: Columbus, OH
WORK HOURS: Full-time (based on a 37.5 hour work week)
COMPENSATION: Grade Level 5; Minimum: $42,100 Midpoint:$53,700 Maximum:$65,300
REPORTS TO: Program Director
The Program Manager is responsible for implementing volunteer-powered program delivery strategy, engaging with organizations to encourage community mobilization and supporting the chapter’s health systems initiatives. They will develop relationships with community partners and volunteers to increase the reach of the Alzheimer’s Association. This position will be based in Columbus, OH and reports to the Program Director.
- Provide Information/Referral and Care Consultation Level 1 to individuals and families based on Helpline call follow-up, physician referral, direct chapter contact, and other community needs.
- Research and track resources throughout assigned Chapter(s) territory.
- Increase reach of Alzheimer’s Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement with the chapter.
- Engage, train and manage relationships with community volunteers to expand the Alzheimer’s Association’s visibility and programmatic reach within assigned area.
- Represent the chapter as needed at community events and networking groups. Lead and conduct Community Forums
- Collaborate with the Program Director on the Association’s strategic initiatives to meet all KPI goals in relation to information and referral and care consultations.
- Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association.
- Maintain accurate records through our data management system. Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement.
- Bachelor’s degree in Social Work, Human Services, Gerontology, Nursing, or Public Health required
- Minimum 2 years’ of progressive, professional experience in managing volunteers and program implementation
- 1-2 years of experience in community outreach, community mobilization or organizational capacity building projects/initiatives
- 1-2 years’ experience working in dementia care or aging
- Strong computer skills, proficient with Microsoft Office products, Google suite and; experience with, or ability to rapidly learn the Personify CRM database and volunteer management system
- Excellent verbal, written, and interpersonal communication skills including the ability to speak publicly in large and small groups.
- Ability to work with a diverse population with varying levels of knowledge of dementia
- Ability to self-start, multitask, prioritize and meet deadlines
- Ability to work with attention to detail and accuracy to maintain accurate records
- Ability to demonstrate a high level of integrity, diplomacy and initiative
- Ability to lift and carry up to 25 pounds
- Ability and willingness to work occasional evenings and weekends as required for the job
- Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfil the job goals.
- Must possess valid driver’s license, access to a reliable vehicle, and proof of insurance.
The Alzheimer’s Association offers competitive compensation, benefits, retirement savings and paid time off plans. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, or military status. This position description in no way states or implies that these are the only duties to be performed by the jobholder.