In support of our mission to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health, the Chapter is seeking a dynamic, effective, constituent-focused professional.
The Program Manager is expected to represent the Alzheimer’s Association in a manner that exhibits inclusion and promotes goodwill. The Program Manager will strategically identify community needs, including collaborative relationships with other organizations and the cultivation of volunteers.
The Program Manager, based in the Jacksonville office of the Central and North Florida Chapter, will plan and execute all programs and services in support of the Alzheimer's Association Common Program Plan and in accordance with our strategic plan.
Essential Job Functions
- Schedule, plan and deliver Alzheimer's Association educational programs to key constituents and groups throughout the chapter territory; disseminate and collect surveys to ensure quality of programs.
- Recruit, coordinate, train, and oversee program volunteers in support of the Portfolio of Common Programs.
- Serve as a point of contact with the Chapter for physician referrals, follow-up, and data entry of appropriate material related to physician outreach.
- Coordinate local support groups: recruit, train and manage support group facilitators; maintain accurate list of support groups; promote support groups to constituents.
- Build relationships with local community providers to ensure appropriate referrals to community agencies, area agencies on aging and other organizations; maintain local referral lists.
- Provide information and referral services as well as care consultation as appropriate to persons accessing the Alzheimer’s Association through the Helpline or other means.
- Serve as local point of contact for persons with the disease, their caregivers, and healthcare providers including physicians.
- Participate as a team member and collaborator with the other staff leadership in the Central and North Florida Chapter, assisting with events and other meetings and activities as needed.
- Compile and maintain accurate documentation of all programs, groups, and activities.
- Master's degree in health care management, social work, psychology, counseling, nursing, education, or related field preferred.
- Bachelor’s degree required.
- 3 years of experience working in Alzheimer's or dementia field preferred.
- Experience recruiting, mentoring, retaining, managing. and training volunteers.
- Knowledge and familiarity with North Florida communities.
- Bilingual with English and Spanish fluency preferred.
- Detail oriented, adaptable, organized and able to successfully manage multiple projects and tasks.
- Must possess a reliable personal vehicle, valid driver's license and proof of valid insurance.
- Ability and willingness to travel as needed to conduct Chapter business.
- Excellent written and oral communication skills, including dynamic presentation skills.
- Proficiency with Microsoft Office applications.
- Experience in a non-profit or similar organization preferred.
- Detail-oriented and adaptable with a high level of integrity, diplomacy, and initiative.
- Able to lift 25 pounds without difficulty.
- Ability to work a flexible schedule, including evenings, early mornings and occasional weekends.
Job Reference #: 3535