Program Manager, Rochester & Finger Lakes Chapter
This position provides supervision to staff who work under the Assistive Supports-Dementia Supports Program (ASDSP) and provides support services to participants in the program. This position oversees quality assurance of all services offered under this program and identifies areas to enhance the support of Individuals with a diagnosis of I/DD and dementia, identifies opportunities for program improvement, and establishes best practices for all services related to the ASDSP. Additionally, this position provides grants management and is responsible for deliverables for a variety of funding streams (includes care consultations, social engagement activities, community education, support groups and conferences).
Essential Job Functions:
- Provides supervision to ASDSP staff.
- Oversees a caseload of ASDSP constituents.
- Schedules and provides monthly Face to Face visits, education to care teams and attend biannual ISP meetings.
- Conducts QA exercises to ensure the highest quality of services are being delivered.
- Meets all evaluation and documentation requirements for ASDSP.
- Coaches and guides the ASDSP team to ensure consistency and quality in service delivery and program deliverables.
- Recruits, hires and trains new employees that fall under this program.
- Ensures compliance with all existing and evolving regulations from OPWDD.
- Actively participates as a member of the management team to ensure effective integration of strategic directions into program work plans.
- Provides management level leadership and training for program and services staff meetings and the development and oversight of assigned organization programs and services, including planning, and program evaluation.
- Assists with reports as needed.
- Represents the Alzheimer’s Association at public events, conferences, workshops, and media events.
- Maintains oversight of essential statistical program services data necessary for funders review and external service providers.
- Directs and evaluates the diversity and inclusiveness efforts of program delivery.
- Assures compliance with all Alzheimer’s Association policies, procedures, standards and applicable regulatory requirements.
- Other duties as assigned.
· Advanced Degree in Social Work, Gerontology, Education, Nursing, Social Sciences or Health Care Administration required.
· Excellent interpersonal, verbal and written skills.
· Ability to work independently, as a team and be self-motivated.
· Experience working in health care and long term care a plus.
· Strong public speaking and communication skills.
· Background working collaboratively with external service providers and developing community partnerships.
· Empathy for individuals with dementia and their caregivers.
· Computer skills are essential in Word, Microsoft Outlook, Excel, PowerPoint, Publisher and Adobe PDF format.
· Driver’s license, car and proof of insurance are required.
Job Reference #: 2437