Program Manager, DEI Outreach
Job Title- Program Manager, DEI Outreach
Location- St. Louis, MO
Work Hours: Full-time (based on a 37.5 hour work week)
Reports To: Director of Community Programs
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, we are intentionally working toward an Association that reflects our diverse communities, provides culturally competent care and engagement with a health equity lens and a sense of belonging amongst all our platforms. This is an important part of fulfilling our mission to help people live their best life possible.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
This Program Manager w/ emphasis on DE&I is responsible for implementing the chapter’s volunteer-powered program delivery strategy, engaging with organizations to encourage community mobilization, developing, implementing and managing chapter efforts with particular focus to increase reach and engagement of diverse audiences. The Program Manager’s goal is to significantly expand the awareness and reach of the Alzheimer’s Association.
The successful candidate would increase consumer education and referrals to Chapter services, expand community-based support programs and sustain partnerships with emphasis on reaching minority, high risk and under-represented populations.
Essential functions and responsibilities include, but are not limited to:
- Increase reach of Alzheimer’s Association Common Programs with special emphasis on increasing participation among diverse communities that have typically had low rates of engagement with the chapter.
- Clear understanding of how inclusion functions as part of DEI best practices and demonstrated analytical and data-driven approach to DEI programs and initiatives.
- Build and expand the number of (Minority) Alzheimer’s Association Community Educators, Alzheimer’s Association Community Representatives, support group facilitators and other Community Volunteers.
- Engage, train and manage relationships with community volunteers to expand the Alzheimer’s Association’s visibility and programmatic reach within the assigned area.
- Conduct annual performance evaluations of community volunteers.
- Represent the chapter as needed at community events and networking groups.
- In collaboration with Chapter staff assist with Community Forums in order to develop an informed and community-focused plan for service delivery
- Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association.
- Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteers
- Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement
- In collaboration with Chapter leadership, lead chapter staff and volunteers in implementing strategies to reach diversity and inclusion pillar goals.
- Serve as a member of the health systems and diversity, equity and inclusion account management team.
- Education: Bachelor’s degree in Public Health, Education, Social Work, Gerontology, or related field. Master’s preferred.
- 2 years’ experience in managing volunteers
- 2 years’ experience managing program implementation
- 1-2 years’ experience in community outreach, community mobilization or organizational capacity building projects/initiatives
- Demonstrated history of health education, strong public speaking skills and an understanding of adult learning principles
Knowledge, Skills and Abilities
Strongly Preferred Skills
- A highly motivated self-starter with strong organizational and time management skills – you make things happen!
- Demonstrated success managing volunteer-led community education programs and support groups, with experience in recruitment, training, engagement, supervision and evaluation of volunteers.
- Have a passion for Diversity, Equity and Inclusion work.
- Demonstrated success working on a team to identify, create and launch strategic partnerships.
- Demonstrated success working with diverse populations, volunteers, staff, and external contacts to build and maintain successful teams.
- Articulate and direct in written, oral and electronic communication
- Emotionally intelligent - you speak with candor and authenticity and you know your audience
- Outgoing and able to quickly establish rapport
- Solutions-focused and highly adaptable
- Accountable and prepared to be measured for results
- Ability to anticipate, identify, organize and/or analyze growth opportunities and make programmatic recommendations to Chapter leadership.
- Ability to coach and develop volunteer talent
- Ability to make data driven decisions.
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.