Program Manager, Bilingual
The Program Manager is a results driven bilingual professional with experience managing projects, teams, interns and volunteers who will lead multiple initiatives for the Programs & Services Department to ensure the agency goals are met or exceeded. This position is critical to the success, continuation and sustainability of multiple funding streams as well as the Chapter’s Strategic Plan deliverables. The Program Manager plans project resources, leads a project team, manages budgets, leads quality and satisfaction efforts, closely tracks and monitors progress and is responsible for reporting qualitative and quantitative data. This position would also facilitate trainings for volunteers in Spanish, translate Chapter materials into Spanish and lead Programs & Service delivery in Spanish. This is a grant funded position.
- In collaboration with the Program team, implement volunteer recruitment strategy for the communities targeted in the Community Development Plan.
- Use innovative recruitment activities to fill identified program volunteer roles.Manage grant work plans and deliverables.
- Utilize multiple constituent management databases, create program offerings and track attendee demographic data.
- Host community forums to provide a platform to hear from community members and partners to drive program decisions.
- Create systems, procedures and tools to manage project timelines and deliverables.
- Manage a program budget.
- Collect and enter data to measure progress toward grant and strategic plan goals.
- Submit monthly reports demonstrating qualitative and quantitative progress.
- Work with Communications Manager to implement a communications plan to promote programs and services with project team.
- Oversee the evaluation, satisfaction, quality assurance and program improvement for all support programs and services within the outlined geographical territory.
- Assist with the development, revisions and implementation of standard operating procedures.
- Successfully manage a project team of varying skill sets, roles and responsibilities, backgrounds and expertise.
- Responsible for the event creation and data entry for all programs throughout the outlined geographical area.
- Analyze and assess trends to recommend future programming.
- Use work plans and grant and strategic implementation goals to drive the scheduling and delivery of programs & services across outlined territory.
- Manage the recruitment, vetting, on-boarding, and management of program volunteers.
- Cultivate relationships with potential new partners and strengthen existing relationships.
- Provide coverage to other programs and services as needed.
- Lead with sensitivity to diversity and inclusiveness efforts of program delivery.
- Provide leadership and support for agency wide events including The Longest Day, Annual Gala, The Walk to End Alzheimer’s and other such activities.
- Occasional weekend and/or evening events or services will require coverage. .
- Provides leadership for special projects and programs as assigned.
- Develops and maintains external stakeholder relationships.
- Provides leadership where needed for special events, conferences, etc. sponsored by programs and services.
- Represents the Alzheimer’s Association as needed at events
- Manages daily operations and all necessary records.
- Bachelor's degree in public health, public administration or related field required. Master’s Degree in Social Work, Gerontology, Education, Nursing, Social Sciences, MPH, MPA, Education or Health Care Administration preferred.
- Bilingual Spanish speaking.
- Two to four years’ experience in project management or program management.
- Project management certification preferred.
- Ability to spend extensive periods of time sitting at a computer
- Excellent interpersonal, verbal and written skills.
- Ability to work independently, as a team and be self-motivated.
- Strong public speaking and communication skills.
- Background working collaboratively with external service providers and developing community partnerships.
- Computer skills are essential in all Google platforms, Word, Microsoft Outlook, Excel, PowerPoint, Publisher and Adobe PDF format.
- Driver’s license, car and proof of insurance are necessary.
- Up to 50% of time will be traveling within the territory.