Job Description

The purpose of this role is to provide leadership to expand the Alzheimer’s Association??s program delivery and growth strategy to reach more people with volunteer-delivered programs, especially in new, underrepresented and rural communities. The position is responsible to ensure staff, volunteers and community partners are aligned in delivering programs that are culturally appropriate and reach all communities while adhering to Association’s programs and brand standards. Position is measured through successful completion of Strategic Implementation Plan KPI, growth goals and benchmarks.


Essential functions and responsibilities include, but are not limited to:

  • Develop & implement a data-informed, community impact approach for designated chapter area to identify key markets of opportunity and expand reach in each strategic geography or population.
  • Aligns community needs with Association programs to achieve Care & Support goals and program performance metrics, support enterprise goals, and to further our impact in mission programs and services. Ensure ongoing community assessments and implementation of community impact plans in each market of opportunity.
  • Develops appropriate volunteer recruitment, engagement and impact measurement to advance program delivery, with specific emphasis on expanding volunteer recruitment, engagement and impact in rural and underrepresented communities. Ensures an adequate number of active volunteers are recruited to meet program needs through a comprehensive recruitment plan that leverages technology, tools and staff across all functions. Provides technical assistance, mentorship and support to Program Volunteers on the integration of Association’s programs into their communities.
  • Delivers on established program reach strategy by developing and managing a prioritized portfolio of community partners. Proactively oversees program team’s account planning processes and is responsible for delivering on the most effective and appropriate community growth strategies. Serves as the relationship coordinator for key, high-impact, chapter-wide portfolio accounts.
  • Works with community networks serving underserved communities and links local and national partners to Association’s DEI initiatives to address health disparities and barriers to Care & Support.
  • Ensures the program team uses a relationship sales approach to create urgency for our cause in the community and engage volunteers and community partners. Build a full-mission value proposition to support Alzheimer’s Association campaigns such as quality care, fundraising and advocacy efforts throughout designated communities. Strategically coordinates and aligns with other functional teams and their accounts to achieve high impact mission and income opportunities which support enterprise goals.
  • Model and foster behavior that contributes to a culture that values the staff/volunteer partnership and is consistent with the values, goals, and cultural beliefs of the Association. Assess staff skill and provide support to develop competence & confidence in community engagement activities.  
  • Manages team to ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant-funded projects (where applicable) to achieve Association objectives, in accordance with enterprise grant policies and protocols.


  • Bachelor's degree in related field or equivalent experience;
  • Seven years of experience in program, volunteer and/or team management.
  • Experience in community health and community volunteer mobilization a plus.
  • Bilingual English/Spanish. 

Knowledge, Skills and Abilities

  • Proven success cultivating community partnerships to create a sense of urgency related to awareness of Alzheimer’s and dementia as a major health problem. Ability to motivate & lead a volunteer and staff team to action in prevention and early detection, and influence strategies and techniques.
  • Demonstrated success recruiting and managing a team of staff and volunteers with mission, program delivery and community engagement experience.
  • Ability to understand and work within a complex organizational structure.
  • Strong experience with community-based program planning and implementation.
  • Knowledge of product marketing/sales concepts.
  • Outcome driven with ability to respond to changing circumstances and priorities.
  • Able to manage and motivate diverse groups and individuals and work successfully as a leader in a team environment.
  • Ability to represent the Association effectively and professionally to community partners and community leaders, including working with disparate populations and diverse constituents.
  • Excellent oral and written communication, presentation, and interpersonal skills.
  • Demonstrated success collaborating with staff account teams to develop appropriate plans for constituents.
  • Strong market, community and constituent perspective.
  • Broad knowledge of the overall structure, programs, and services of the Alzheimer’s Association including policies and procedures.
  • Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
  • Ability to analyze and integrate information from relevant sources.
  • Strong strategic planning skills.
  • Knowledge of program outcome-based interventions, educational processes and evaluations.
  • Strong knowledge of health status data statistics and analysis, chronic disease tracking, and reading and interpreting dementia statistics.
  • Experience with / knowledge of relationship selling techniques
  • Strong knowledge of long term care organizations
  • Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in enterprise and regional meetings
  • Ability and willingness to travel throughout the Chapter’s assigned area by car and air.
  • Must have valid driver’s license, access to a reliable vehicle, and proof of insurance
  • Ability and willingness to work occasional evenings and weekends as needed.

Title: Program Director

Position Location: El Paso, TX

Full time based on 37.5 hours per week minimum          

Position Grade: 108 Exempt     

Reports To: Executive Director

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia.

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

Application Instructions

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