The Program Director provides leadership and strategic direction for implementation, growth, and quality of Alzheimer’s Association programs and services in the 55-county Northwest Ohio chapter territory. Measurable outcomes are increased utilization of Care & Support services, as well as engagement with key decision makers in the community resulting in greater reach. Emphasis on increased delivery of programs by trained volunteers, and establishment of new and deeper partnerships with healthcare systems and long-term care communities.
The location of this position can be within the state or surrounding areas.
Essential Job Functions
* Build and direct the infrastructure needed to support a volunteer powered delivery system; recruit, train, and manage all volunteers in assigned counties.
* Lead the chapter’s Care & Support strategic initiatives, tactics, and measures to increase reach and access to chapter programs, including initiatives that lead to timely dagnosis and quality care as established in the Alzheimer’s Associations Strategic Implementation Plan.
* Lead the development of a department plan to expand program reach with special attention to increasing participation among minority, high-risk, and under served populations. Provide leadership for the delivery of all programs and services including planning, budgeting, program revaluation, and adherence to program standards and reporting processes.
* Implement at strategy to recruit, engage, and manage volunteers to deliver Association education and support programs.
* Work with Development staff on concern and awareness of the disease. Participate and support all Chapter fundraising events.
* Ensure documentation is timely, accurate, and complete in the CRM system and in the volunteer system portal.
* Complete monthly, quarterly, and annual reports and documentation as required.
* Represent the Association at public events, conferences, workshops and media events as required.
Community Partnerships and Long Term Care Opportunities
* Develop new, sustainable community partnerships that advance the chapter mission, expand program reach, and increase program delivery as per Strategic Plan goals.
* Build strategic partnerships with community organizations, academic, public, and private sector to advance the chapter mission and serve more clients across the chapter’s 55 county territory.
* Cultivate relationships with long term care organizations with an emphasis on the implementation of the Association’s Dementia Care Practice Recommendations.
* Collaborate with the development team to create new funding streams for program expansion.
* Work with other staff in the chapter and the Home Office to strengthen the influence of the Alzheimer’s Association on ADRD diagnosis and care in Health Systems, including coordination on Alzheimer’s Association priorities in public health, policy, and research.
* Master’s degree in Public Health, Social Work, Health Care Management, Nursing or related field preferred or relevant experience.
* 5 years of progressive experience with program delivery and management; 3 years staff and volunteer management.
* Demonstrated history of service delivery, quality program evaluation, strong public speaking skills, and an understanding of volunteer management practices.
* Demonstrated success in leading a high-performing team to achieve strategic initiatives.
* Demonstrated success working with diverse populations, volunteers, and staff to build and maintain successful teams.
* Understand relevant aspects of health systems operations, such as quality improvement, person-centered care, access to care, and payment and policy issues.
* Skilled in the cultivation of productive working relationships with decision-makers in health care organizations, community-based organizations, and/or long-term care settings.
* Outcome and data driven.
* Ability to set priorities, manage time, delegate appropriate tasks to appropriate staff and volunteers and meet deadlines to ensure goal attainment and expected results.
* Excellent written and verbal communication, presentation, and interpersonal skills.
* Ability to identify and safeguard confidential information.
* A passion for the mission of the Alzheimer’s Association and for engaging individuals and families who are impacted by Alzheimer’s and related dementias.
* Ability to lift up to 25lbs.
* Availability to work some Saturdays during the late summer and fall months.
* Frequent evening and off-hour meetings and events will be required. This position requires significant travel within the Chapter’s 24-county territory to meet with staff, volunteers, and community leaders, with mileage reimbursement provided.
* Must possess valid driver's license, good driving record, access to reliable vehicle and proof of automobile insurance.
Job Reference #: 3752