Job Description

The Alzheimer’s Association’s mission is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.  The Association is the world’s leading voluntary health organization in Alzheimer care, support and research.  We are the largest private funder of Alzheimer research and the premier source of information and support for the more than 5 million Americans with Alzheimer’s disease and their 15 million families and caregivers.  The Alzheimer’s Association has been recognized as a top large nonprofit to work for by The NonProfit Times, the leading information provider for the nonprofit sector from 2010 to 2017.

POSITION SUMMARY:

The Program Coordinator is to provide programs and services for family/professional caregivers and individuals diagnosed with dementia, as well as educate the general public about Alzheimer’s and related dementias; recruit, train, and manage volunteered-powered programs and services; and act as a liaison with physicians/physician practices to increase referrals to the Association.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Actively participate in the chapter’s programs and services team to ensure consistent service delivery by attending team meetings, communicating with other team members, and participating in weekly/biweekly check-ins with the Program Director.
  • Complete all Helpline Follow-Ups as assigned.
  • Establish Care Consultations in all assigned counties.
  • Be familiar with all Home Office Educational Programs and be able to deliver to any audience.
  • Ensure documentation is timely, accurate, and complete in the CRM system.
  • Act as a liaison for all support group leaders and other volunteers in assigned counties.
  • Recruit, train, and manage all volunteers in assigned counties.
  • Through ongoing assessment and evaluation, develop new partnerships in the community to support expanded outreach to constituents in all assigned counties.
  • Identify, develop and maintain relationships with physicians and other related providers in assigned counties.
  • Complete monthly, quarterly, and annual reports and documentation as required.
  • Represent the Association at public events, conferences, workshops and media events as required.
  • Work with Development staff on concern and awareness of the disease. Participate and support all Chapter fundraising events.

QUALIFICATIONS:
  • Must be a licensed social worker (LSW) or counselor (LPC)  in the State of Ohio. 
  • Bachelor’s Degree in social work,  public health, or related field
  • Three years experience in delivering community programs and services to diverse audiences.
  • Expert knowledge of issues facing older adults, Alzheimer’s disease/related dementias and community resources applicable to these populations in assigned counties.  
  • Ability to recruit, train, and manage volunteers.
  • Demonstrated proficiency in multiple software applications including word processing, spreadsheets, and presentations. Able to operate internet systems such as phone and email communications.
  • Experience in individual and family counseling.
  • Proficient with Microsoft Office and Google applications and accounting software packages
  • Google Suite: Mail, Calendar, Docs and Hangout
  • Ability to work and communicate effectively with volunteers, staff and external contacts.
  • Ability to prioritize, organize and manage multiple tasks.
  • Ability to work effectively with diverse populations.
  • Ability to communicate effectively verbally, in writing and electronically to a variety of audiences.
  • Ability to operate designated office equipment.
  • High level of integrity, diplomacy and initiative.
  • Ability to facilitate discussions; comfortable with expression of emotions.
  • Travel by car or air to attend meetings and programs.
  • Weekend and evening work as required.



Application Instructions

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