The Program Coordinator is responsible for the development, coordination, implementation and evaluation of agency programs through direct and volunteer provided services. Programs include but are not limited to the 24/7 helpline, care consultations, support groups, education programs, safety services and social engagement programs. This position reports to the Vice President of Programs.
ESSENTIAL JOB FUNCTIONS
- Recruit, train and supervise a group of volunteers to assist in programming efforts.
- Coordinate the implementation and evaluation of agency programs and services.
- Conduct individual and group meetings.
- Provide information, support, and referrals related to the identified needs of clients.
- Conduct individual intakes/assessments, care plans and follow up.
- Record and maintain required documentation.
- Conduct program evaluations.
- Develop and maintain client referral materials and brochures.
- Prepare and conduct community presentations and meetings to expand community awareness of dementia and the Alzheimer’s Association’s programs and services.
- Participate on Association work groups, community coalitions and advocacy groups.
- Maintain working relationships and a referral base through networking with other professionals.
- Represent the Alzheimer’s Association at public forums, conferences, and media events; function as an advocate representing the Alzheimer’s Association in the community.
- Assist the supervisor to ensure integration of strategic directions into the Department work plan.
- Assist in marketing of agency programs and services.
- Assist in Chapter event activities and other assignments as dictated by the needs of the Chapter.
- Bachelor’s degree in Social Work, Gerontology or a related field.
- Experience in program development, planning and implementation.
- Experience in volunteer recruitment, training and supervision.
- Experience in counseling and/or care management preferred.
- Working knowledge of Alzheimer’s disease and other dementias preferred.
- Proficiency with Microsoft Office and Google Suite.
- Frequent travel around Muskegon and neighboring counties.
- Normal to fast paced office environment.
- High degree of public contact.
- High degree of telephone use.
- High degree of public speaking/presentations.
- Work may be stressful at times.
- Commitment to a professional code of ethics.
- High level of integrity, diplomacy and initiative.
- Ability to work effectively with clients, caregivers, staff, volunteers and external contacts to build and maintain effective teams.
- Ability to prioritize and manage multiple tasks.
- Ability to troubleshoot and problem solve.
- Ability to communicate effectively in person, in writing and electronically to a variety of audiences.
- Ability to lift, carry and transport materials up to 30 lbs.
- Ability to operate designated office equipment.
- Ability to work evenings and weekends as needed.
- Ability to travel as needed to perform job duties.
Job Reference #: 3835