Job Description

GENERAL SUMMARY

  

The Program Assistant supports and assists key staff across multiple programs and services for persons with Alzheimer's disease and their families and caregivers. Programs supported include caregiver support groups, education and conferences. Duties include administrative support and preparing and maintaining large amounts of written materials, electronic information and program data. The Program Assistant also provides customer service and assists support group facilitators.

  

  

This is a full-time, non-exempt hourly position based in Lynwood, WA and reports to the Director of Community Support. 

  

  

ESSENTIAL JOB FUNCTIONS

  

  

Supports day-to-day operations

  
  • Maintains support group records and program data
  • Fulfills support group facilitator and attendee resource requests
  • Communicates with support group facilitators and provide customer service
  

Produces, edits, maintains and assembles documents

  
  • General correspondence and emails
  • Training and procedural materials
  • Letters and mailings to support group facilitators
  

Assists with production and distribution of monthly facilitator resource packets

  
  • Literature research
  • Writing and editing of cover letters
  • Copying/organizing materials, collating and mailing
  • Organizes volunteer involvement with monthly packet 
  

Coordinates, schedules and assists with support and outreach efforts

  
  • Crafts and updates promotional materials including: press releases, PSAs and flyers
  • Researches/updates outreach contacts
  • Distribution/organization of information and promotional activities
  • Produces and tracks mailings
  

Assists with regional and community conferences, education and special projects as needed

  
  • Proofreads/edits promotional materials for regional and community conferences
  • Assists Conference Manager with administrative tasks leading up to conference(s)
  

Supports Program Coordinators and Directors

  
  • Coordinates projects and work flow
  • Communicates with individuals, agencies and community organizations as needed
  • Other duties as assigned, including but not limited to participation in chapter and advocacy events
  

MINIMUM REQUIREMENTS

    
  • Bachelor’s degree (or equivalent experience)
  • 3 - 4 years administrative experience in a fast-paced environment
  • Excellent writing and editing skills
  • Customer-focused attitude and experience
  • Excellent program management skills, including administrative and database-related skills
  • Familiarity with Google Apps a plus
  • Proficiency with MS applications including Word, Excel, PowerPoint and Publisher
  • Ability to effectively organize, prioritize and schedule multiple priorities and to meet deadlines
  • Ability to communicate effectively with volunteers, staff and community organizations
  • Able to manage projects independently and report outcomes effectively
  • High level of integrity, diplomacy, and initiative
  • Ability to work effectively with diverse populations
  • Ability to operate a computer and other designated office equipment
  • Ability to work some evenings and weekends as required by the job
  • Must possess valid driver’s license, access to a reliable vehicle, and proof of insurance
  • Ability to bend, stoop and lift a minimum 20 lbs.

We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or

veteran status.

Application Instructions

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