Program Assistant, Greater Cincinnati Chapter
Job Title: Program Assistant, Greater Cincinnati Chapter
Location: Cincinnati, OH
Work Hours: Part-time (based on a 24 hour work week)
Reports To: Program Director
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
The Program Assistant is responsible for providing administrative support to the entire program team of the Greater Cincinnati Chapter. Responsibilities include data entry in our Personify database, creating monthly service delivery reports, responsibility for bulk mail and monthly email blasts, utilizing templates to create program flyers as needed, creating social media content as needed and answering incoming calls when a volunteer is not present.
Essential functions and responsibilities include, but are not limited to:
- Opening and Closing Office, answering/directing incoming calls If no volunteer is present, retrieves opens and distributes daily mail, enters daily receipts and meters outgoing mail
- Enters data into personify for all records related to service delivery including but not limited to support group and education attendance
- Builds education programs and support groups in Personify
- Files and maintains security of client documents
- Compiles and maintains monthly, quarterly and yearly reports on all delivered services. Turns in monthly service deliver reports to Finance Director for billing.
- Completed registrations for education programs and compiles sign in sheets based off of registrations.
- Maintains literature inventory for Resource Center, tracks inventory and orders as necessary.
- Prepares information packets for helpline, family care consultations, education programs and other programs as needed.
- Prepares bulk mailings for programs
- Prepares and executes email blasts for programs on a monthly basis
- Creates monthly education flyer, special event flyers, family care consultations flyer, and support group flyer as needed.
- Assists Development department with data entry as needed
- Assists with social media outreach/posts as approved by Program Director
- Updates Board Manual as needed.
- High school diploma/GED required. Associate’s degree or equivalent level of administrative experience preferred.
- 1-3 years of experience providing administrative support in a non-profit setting.
Knowledge, Skills and Abilities
- Experience in administrative support
- Proficiency in all Microsoft Applications and experience with database systems required. Some G Suite experience preferred.
- Strong organizational, analytical skills and initiative
- Excellent written and verbal communication skills
- Ability to multi-task and prioritize job duties
- Excellent understanding of social media platforms
- Ability to lift and carry up to 15lbs of materials
- Ability and willingness to travel up to 5% within the assigned region
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day of their choosing , Caregiver Leave, Volunteer and School Visitation time off, paid holidays and a gold standard 401(k) retirement plan.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.