Job Description



The mission of the Alzheimer's Association Rhode Island Chapter is to eliminate Alzheimer's disease through the advancement of research, to provide and enhance care and support for all affected, and to reduce the risk of dementia through the promotion of brain health.


General Statement of Responsibilities


Reporting to the Director of Finance and Operations, the Office Manager is responsible for key administrative and logistical activities in the Chapter’s offices in Providence, Rhode Island.  These include supporting the efficient operation of the office environment, as well as assisting professionals with data entry and software packages such as Convio and Personify.  Additionally, this person is responsible for sending thank you letters, processing memorial donations, handling logistics for health fairs, managing volunteers and recording checks. This is a position requiring exceptional self-management capability, flexibility, strong interpersonal skills, and discretion (confidentiality). Occasional evening and weekend work is required.


Core Job Responsibilities

  • Provide an effective and pleasant welcome to the Association both in person and on the phone, including:
    • Answering and directing telephone calls to appropriate staff and helpline volunteers
    • Greeting and directing visitors
    • Registering callers within the appropriate data base
    • Ensuring a neat appearance of the reception area, copy room and mailbox area
  • Support the administrative operations of the Providence office, including:
  • Receiving and signing for deliveries
  • Assisting with mailings when needed
  • Sorting all incoming mail
  • Performing data entry and word processing on an as needed basis
  • Sending thank you letters and processing memorial donations
  • Recording all checks received
  • Handling logistics for regularly scheduled health fairs
  Ensure  the effective operations of the office environment, including:
    • Overseeing inventory and ordering of  supplies
    • Performing data entry and linking  databases
    • Supporting liaison with building  management
    • Handling  setup for meetings
    • Maintenance of copiers/postage machine to ensure all equipment is in good working order and schedules on-site technical repairs when needed
    • Managing volunteers

Key Education / Professional Requirements

  • Associate degree required, Bachelor’s degree preferred
  • Two years’ experience working in a relevant office environment
  • Two years’ experience in Microsoft Office, including Word, Excel and Outlook
  • Experience with Convio and Personify software preferred

Key Professional Attributes

  • Strong  self-management skills, as independent initiative and ability to  collaborate are essential
  • Professional  personal demeanor and presence, recognizing the significance of the role  as a "face/voice" of the Association
  • Ability  to multitask in a fast-paced environment, since efficient use of time and  flexibility are requisites to meeting the high level of support demand
  • Strong  interpersonal skills with the ability to work under pressure with a wide  range of personalities, including resolving conflicts quickly and  effectively
  • Effective  verbal and written communication skills, reflecting an understanding of  the appropriate use of communication technologies
  • Appreciation  of cultural and ethnic diversity, especially with respect to outreach to  underserved communities

Competitive Salary and Benefits provided

Application Instructions

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