Mobile Care Consultant
The role of Alzheimer’s Association Mobile Chapter Care Consultant is responsible to provide support and education to patients and family members as it relates to the diagnosis of Alzheimer’s disease and/or related dementia diagnosis. This position will be mobile, in the Chicagoland Area, including but not limited to the Austin, Garfield Park, Lawndale, Pilsen, Little Village, and Berwyn/Cicero neighborhoods; patients and families may be referred to the Mobile Care Consultant directly upon diagnosis or medical appointments. Providing consultations and support, education and resources, the Mobile Care Consultant ensures that each individual and their care partner receives a thorough understanding of Alzheimer’s/dementia supports and services available while also ensuring that related medical concerns are considered. In addition to individual and family care and support, the Mobile Care Consultant will work with the Illinois Chapter to coordinate the community and professional education provided by the Alzheimer’s Association to ensure all families, physicians and health care professionals are provided the most current Alzheimer’s and dementia related information.
The Alzheimer’s Association Mobile Care Consultant will possess assessment expertise, acute care planning, program and resource enhancement and excellent communication skills. This position must be able to work with diverse populations and challenging individuals and circumstances while maintaining a professional attitude and demeanor.
Essential functions and responsibilities include, but are not limited to:
- Conduct assessments and create a social support care plan that complement the medical care plan for patients and family members.
- Provide onsite dementia-related resources and care consultations to patients, care partners and family members.
- Refer individuals calling in from the community to the Alzheimer’s Association 24-Hour Helpline (1-800-272-3900) to receive dementia-related resources and care consultations.
- Plan, coordinate, and implement dementia specific educational workshops and community presentations in the community for patients, caregivers, care partners, and concerned family members using Alzheimer’s Association approved curricula.
- Conduct or coordinate a monthly class using the Alzheimer’s Association Living with Alzheimer’s curricula which is open to all referrals and interested community members.
- Working with the patient and family, assist in planning and coordination of research options, as appropriate, using Trial Match and/or local research partnerships.
- Maintain all confidential reports and case notes using the Alzheimer’s Association Personify data management systems.
- Maintain all data records to support the creation of quantitative and qualitative outcomes to provide to supervising staff weekly.
- Assist to maintain a current referral and resource list for health agencies, services and supports that address Alzheimer’s disease and related dementia diagnosis.
- Participate in any quality assurance, utilization review, and peer review programs with respect to care and support services.
- Assist Alzheimer’s Association in meeting all applicable accreditation, licensing and Best Practice standards relating to care and support services. Participate as necessary in the accreditation and licensing survey processes.
- Maintain a strong and collaborative partnership with all Chapter staff by participating in the Illinois Chapter team activities (staff meetings, events, etc.)
- Complete the new hire staff training provided by the Alzheimer’s meeting the specifications and requirements of the Association.
- Train and manage approved volunteers as appropriate
- Master’s degree from an accredited university or college in social work, psychology, gerontology, or related field. Licensed Social Worker preferred.
- Minimum of 1 year experience working in a medical setting required.
- Minimum 1 year of experience working with education programs and services.
- Knowledge of community resources.
- Demonstrated strong written and verbal communication skills.
- Experience in a variety of community and professional presentation settings.
- Knowledge about Alzheimer’s and related dementias.
Knowledge, Skills and Abilities
- Ability to work effectively with patients and professionals.
- Ability to prioritize and manage multiple priorities.
- Ability to anticipate, identify, organize and analyze growth opportunities.
- Ability to communicate effectively in person, in writing and electronically to a variety of audiences.
- Ability to analyze information and make timely appropriate decisions.
- High level of integrity, diplomacy and initiative.
- Ability to work evenings and weekends as needed.
- Demonstrated success at building community relationships and engaging resources to achieve objectives; ability to create commitment and cohesiveness within teams; strong ability to influence others and outcomes.
- Demonstrated success working with diverse populations, volunteers and staff to build and maintain successful teams.
- Experience recruiting, engaging and managing high performing volunteers.
- Ability and willingness to travel up to 50% within the assigned territory. Travel in this case is expected to be the same day; however, there may be occasional overnight travel.
- Must possess a valid driver's license, access to reliable vehicle, good driving record and proof of insurance.
- Computer skills and working knowledge of Microsoft Office and electronic health care data systems is required.
- English/Spanish Bi-lingual is preferred.
Position Location: Chicago, IL
Full time or Part time: Full-time based on a 37.5 hour week
Position Grade: 305
Reports To: Director, Family Services
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.