Job Description

Position Summary:

This position is responsible for developing, managing and implementing a volunteer-led program strategy for the 8 counties served by the Rockford office of the Alzheimer’s Association, Illinois Chapter. The primary goal of this position is to grow our volunteer base to significantly expand the reach of Alzheimer's Association programs and services. Measurable outcomes include: significant growth in the recruitment, training and supervision of local program volunteers; an increase in the number of constituents served through volunteer-led community education programs and support groups; and the expansion of community-based education and support programs into underserved communities. The majority of time will be spent in the 8-county Rockford service area, to assist with volunteer recruitment and engagement.



Essential functions and responsibilities include, but are not limited to:

Community Program Volunteer Management (60%)

  • Increase reach of Alzheimer’s Association Common Programs by recruiting, training and supervising volunteers to assist in program delivery.
    • Build and expand the number of Alzheimer’s Association Community Educators, Alzheimer’s Association Community Representatives, Support Group Facilitators, and other Program Volunteers.
    • Engage, train and manage relationships with program volunteers to expand the Alzheimer’s Association’s visibility and programmatic reach within assigned area.
    • Conduct annual performance evaluations of program volunteers.
    • Represent the chapter as needed at community events and networking groups.
    • Lead and conduct Community Forums in order to develop an informed and community-focused plan for service delivery.

Community Partnerships (30%)

  • Develop new, sustainable community partnerships and volunteer supporters within rural communities in an effort to increase referrals to the 24/7 Helpline, support groups, education programs, and virtual programs.
    • Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteers in hard-to-reach communities.
    • Analyze service data to identify gaps in rural delivery and create opportunities to expand awareness of virtual education and support programs. 

General Chapter Responsibilities (10%)

  • Assure compliance with all Alzheimer’s Association data collection and evaluation initiatives.
  • In partnership with chapter development staff, cultivate and recruit supporters for chapter fundraising events like Walk to End Alzheimer's and Longest Day.
  • Assist with development events as needed.
  • Maintain reports, service statistics and grant-related paperwork as needed.
  • Attend chapter meetings and special events as scheduled.



  • Education: Bachelor’s degree in Education, Social Work, Human Services, Gerontology, Nursing, Public Health, or related field.
  • Experience: 2 years’ experience in program development / volunteer management.
  • Understanding of health education, community program development, strong public speaking skills and adult learning principles.
  • Proficiency with Microsoft Office applications (especially Word & Excel) and Google; ability to learn donor and service user software.


Knowledge, Skills and Abilities

  • Demonstrated success managing volunteers, including recruitment, training, engagement, supervision and evaluation.
  • Ability to build strong partnerships and increase volunteer-led services to communities that have typically had low rates of engagement with the chapter.
  • Demonstrated success working with diverse/underserved populations, volunteers, staff, and external contacts to build and maintain successful partnerships.
  • Solid communication skills in person, print, and electronically.
  • Ability to anticipate, identify, organize and/or analyze growth opportunities and make programmatic recommendations to chapter leadership.
  • Ability to work under pressure and manage multiple projects at once.
  • Excellent time management skills.
  • High level of integrity, diplomacy and initiative
  • Primary work location is the Illinois Chapter’s Rockford, IL office; service provided to Boone, Dekalb, Lee, McHenry, Ogle, Stephenson, Whiteside and Winnebago counties.
  • Responsible for assisting with volunteer recruitment and engagement activities in assigned counties.
  • Position operates in a flexible work environment and requires travel throughout the above counties, and occasionally elsewhere within the state of Illinois. Evenings and weekend work may be necessary in order to meet community needs.
  • Position utilizes laptop and LCD projectors.
  • Ability to carry up to 25 lbs of equipment and supplies.



Title:  Manager of Education and Community Volunteers

Position Location: Rockford, Illinois

Full time or Part time:  Full-Time, Exempt

Position Grade:  205

Reports To:  Senior Manager, Education and Community Volunteers


Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia.

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online