Job Description


The Health Systems Account Manager achieves the Alzheimer's Association's objectives to improve ADRD diagnosis, disclosure, and care, through a consultative and collaborative approach to Health Systems that increases the uptake of effective clinical practices.


* Develops and cultivates a portfolio of Health and Care Systems partnerships, with an emphasis on systems with the greatest potential to impact the Association's goals.
* Develops and cultivates long-term comprehensive strategic relationships with national leading care companies ad health care systems
* Writes and presents business proposals/presentations to established and prospective clients 
* Negotiates and develops partnership terms, confirmed by written agreement 
* Conducts proactive research on priority clients to understand opportunities for collaboration prior to first meeting
* Cultivates productive relationships with key decision makers and champions in health systems and leading care companies
* Assesses a health system’s readiness, capacity, needs, and interests and uses this assessment to guide products and solutions to offer
* Ensures accurate assessment of a health system’s baseline status and tracking of progress on ADRD-related quality measures
* Determines an engagement strategy for each account team 
* Creates, manages, and tracks outcomes for account team
* Provides leadership to the account manager and subject matter experts for successful outcomes
* Promotes and/or participates in Association-wide programs and initiatives
* Promotes and/or participates in special events, fund development, and advocacy activities 
* Cultivates productive working relationships with decision-makers in health care organization including hospital systems, senior care community-based companies, and long-term care industry
* Builds a robust stream of referrals to services and programming at the Association from targeted settings
* Provides training and technical support to health systems and key members of their staff, including clinicians, on the implementation of clinical practice guidelines for timely and accurate ADRD detection, diagnosis, disclosure, and care


* Bachelor’s degree required. Master’s degree in health care, health administration, or public health preferred
* Demonstrates 2 or more years of experience working for or with health systems, or other health care industry experience. Experience in training, quality improvement facilitation, or technical assistance preferred
* Demonstrates 2 or more years of experience cultivating productive working relationships with decision-makers in client or partner organizations. Experience in account management, consultative sales, or preferred
* Ability to travel to perform job duties-70% travel
* Understands relevant aspects of health systems’ operations, such as quality improvement, person-centered care, access to care, and payment and policy issues
* Ability to work and succeed in dynamic, fast-paced, and results-oriented, outcome-drive environment
* Superior self-management skills, team-management skills, independent initiative and ability to collaborate are essential
* Ability to work with a wide range of people and organizations including diverse populations
* Effective written and oral communication skills; with impeccable attention to detail
* Proficient in Microsoft Office products, especially Word, Excel, PowerPoint and Google applications; able to perform all training required for organizational CRM system, Personify360
* Ability to analyze data, course correct, and make timely, appropriate decisions
* Strong knowledge and abilities related to health care data and analysis
* Ability to collaborate and work well as part of a team with flexibility, adaptability, and good humor
* Appreciation of cultural and ethnic diversity, especially with respect to outreach to underserved communities
* Florida State driver’s license and proof of insurance, and access to dependable automobile 

Application Instructions

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