Health Systems Account Manager
Position title: Health Systems Account Manager
Location: Charlotte or Raleigh, NC
Work hours: Full-time (based on a 37.5-hour work week)
Reports to: Regional Leader
Who we are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
The Health Systems Account Manager is responsible for the achievement of the Alzheimer’s Association’s objectives to improving dementia-related services within health systems with a focus on Region 15’s (North Carolina, South Carolina and Georgia) Federally Qualified Health Centers (FQHC’s). As part of our Health Systems Initiative, the Association is forming partnerships with community health centers nationwide. A priority is working with FQHCs — community-based health care providers that offer primary care services in areas where economic, geographic, or cultural barriers limit access to affordable health care services. FQHCs deliver care to the nation’s most vulnerable individuals and families, including people experiencing homelessness, agricultural workers, residents of public housing and veterans.
This position requires a self-starter who can develop new relationships and initiatives based on the level and interest of the FQHC.
- Manages a portfolio of FQHC health systems partnerships, with an emphasis on systems with the greatest potential to impact the Association's health systems goals.
- Cultivates productive relationships with key decision makers and champions in health systems.
- In partnership with the Health System Director and Region Leader, participates in planning and executing collaborative action plans and partner stewardship.
- Mobilize internal account team to coordinate efforts to achieve identified priority goals.
- Collaborates with other key departments to ensure cross promotion and support of organizational goals and/or messages.
- Builds a robust stream of referrals from health system to Alzheimer’s Association.
- Bachelor’s Degree
- Minimum of 2 or more years of experience working for or with health systems, or other health care industry experience.
- Minimum of 2 or more years of experience cultivating productive working relationships with decision-makers in client or partner organizations.
- Experience in account management/consultative sales is preferred.
- Must possess valid driver’s license, access to a reliable vehicle, good driving record, and proof of insurance.
Knowledge, Skills and Abilities
- Cultivation of productive working relationships in health care organizations
- Motivating and facilitating groups and individuals
- Excellent written and oral communication
- Ability to work independently
- Experience with program planning, implementation, and evaluation
- Knowledge and abilities related to health systems/healthcare data and analysis
- Appropriate and effective use of data to guide decisions
Employees working 24 hours/week, or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day of their choosing, Caregiver Leave, Volunteer and School Visitation time off, paid holidays and a gold standard 401(k) retirement plan.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.