Family Outreach Specialist
Job Title: Family Outreach Specialist
Location: Tulsa, OK
Work Hours: Full-time/Part-time (based on a 37.5 hour work week)
Reports To: Director of Programs
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
The Program Specialist will assist in overseeing volunteer service delivery in the areas of education, faith outreach and support. This position will manage the care and support services to include volunteer training and oversight for education classes, caregiver support groups and early stage engagement programs. In addition, the Programs Specialist will conduct in-office care consultations, develop new sustainable partnerships and outreach.
Measurable outcomes are increased consumer education and referrals to Chapter services and expansion of Volunteer Power Program Delivery.
Essential functions and responsibilities include, but are not limited to:
- Build strategic partnerships with community organizations, academic, public and private sector to advance the mission and expand reach across the Chapter Service Area.
- Develop new, sustainable community partnerships that advance the mission, expand program reach and increase program delivery.
- Provide Common Program Education Plan Implementation in Chapter Service Area. Serve as an Education Speaker when assigned. Coordinate logistics, promotion and implementation of all education programs.
- Oversee volunteer- delivered education programs, including recruitment, training and retention of all program volunteers. Coordinate with Program Manager and Program Director to maximize volunteer contributions to the Association, especially among minority, high risk and underserved populations.
- Manage and continue to grow the Program Volunteers including 1) recruiting volunteers that meet Alzheimer’s Association requirements, 2) delivering and coordinating volunteer trainings and ensuring they are up-to-date with Home Office and best practice standards, 3) provide volunteers ongoing support through monthly emails, consultations as needed and annual check-ins, 5) working with volunteers to ensure accurate data collection, and 6) establish new groups and trainings as needed.
- Assist in education programs and Support Groups in Personify database including set-up and attendance management as needed.
- Provide direct client assistance and support to families when needed.
- Assist in Personify data entry for the program department as needed.
General Chapter Responsibilities
- Cultivate and recruit supporters for chapter fundraising events like Walk to End Alzheimer’s and the Longest Day.
- Maintain monthly reports, service statistics and grant-related paperwork.
- Attend Chapter meetings and special events as scheduled.
- Bachelor’s degree from accredited college or university preferred
- Working knowledge of Alzheimer’s disease and community resources related to aging services.
- Demonstrated history of services delivery, strong public speaking skills, and an understanding of volunteer management.
- Ability to work well with other staff, volunteers and clients
Knowledge, Skills and Abilities:
- Ability to manage volunteers at different levels of expertise.
- Ability to work with diverse communities and demonstrate inclusion.
- Excellent verbal and written communication skills.
- Strong ability to self-manage with significant strength in time management.
- Willingness to work some evenings and weekends as needed.
- Ability with Public Speaking engagements.
- Relationship management skill
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.