Job Description

GENERAL SUMMARY:

The Diversity Initiatives Program Manager will be responsible for leading and implementing the strategic delivery of care and support services to a region of the Chapter’s service area. This Diversity Initiatives Program Manager will also be responsible for developing, leading and working with the other Program Managers to implement the Chapter’s strategic diversity engagement plan for our service area. This will involve engaging diverse organizations with our full mission. 

ESSENTIAL JOB FUNCTIONS: 

Advancing Care and Support 
* Lead the strategic implementation strategy for the delivery and evaluation of care and support programs within assigned territory
* Build working relationships with physicians, service providers, care facilities and other stakeholders who collaborate on Association initiatives.
* Conduct care consultations as requested 
* Works to assure timely and effective public relations and marketing of programs
* Ability to build effective internal and external relationship networks including supporting others to enthusiastically work towards common objectives
* Detail oriented, adaptable, organized and able to successfully prioritize and manage multiple priorities
* Anticipate, identify, and implement full mission growth opportunities
* Excellent presentation and facilitation skills that reflect an understanding of different learning modalities, group process, and cultural diversity

Volunteer Management
* Provides mentoring, recruitment, and retention of volunteers, with the intention of building a more vibrant volunteer-driven program in the areas of program education delivery and support groups.
* Work with chapter leadership to establish strategic initiatives, tactics, and measures that move chapter toward engaging an active volunteer base 
* Lead community and volunteer service teams within assigned territory with special attention to increasing participation among minority, rural, and interfaith volunteers
* Meet outcomes for significant increases in: number of constituents served by volunteers, engagement of volunteers as full mission partners, diversity of volunteers to reflect constituent population, and volunteer satisfaction. 
* Implement recognition strategies and work with departments to create recognition events and activities

Engage Diverse Community Members and Organization
* Develop and cultivate professional relationships with key internal & external partners/organizations, corporate partners, and civic relationships to provide volunteer opportunities and organizational support of Chapter strategic activities including programs, development, and advocacy 
* Develop and cultivate relationships with bilingual colleges or universities to create intern/student engagement opportunities

Chapter Responsibilities 
* Works to assure that requirements for grant-funded programs in the assigned territory are met
* Submit and complete program reports, event participation, and grant-related paperwork in a timely manner
* Excellent public speaking skills; must demonstrate an ability to represent the organization with poise, confidence, diplomacy, and professionalism 

REQUIREMENTS:

* Bachelor's Degree required, Master's Degree preferred or equivalent work experience in public health, gerontology, social work or a related field
* Must be bilingual in English and Spanish 
* Ability to travel to perform job duties-70% travel
* Superior self-management skills, independent initiative and ability to collaborate are essential
* Ability to work with a wide range of people including persons with dementia, family and professional caregivers, diverse populations, corporate partners, foundation staff, volunteers, legislators and public policy officials
* Effective written and oral communication skills; with impeccable attention to detail
* Proficient in Microsoft Office products, especially Word, Excel, PowerPoint and Google applications; able to perform all training required for organizational CRM system, Personify360
* Experience in volunteer recruitment, management, and support strongly preferred
* Ability to analyze information, course correct, and make timely, appropriate decisions
* Ability to collaborate and work well as part of a team with flexibility, adaptability, and good humor
* Ability to work and succeed in dynamic, fast-paced, and results-oriented environment
* Appreciation of cultural and ethnic diversity, especially with respect to outreach to underserved communities
* Florida driver’s license, proof of insurance, and access to dependable automobile 
* All staff members are required to comply with all Association policies, procedures, standards, and applicable regulatory requirements
* All staff members promote and/or participate in Association-wide programs and initiatives as requested
* All staff members are required to support and participate in special events and fund development activities as requested
* All staff members are expected to support and participate in formal advocacy and public policy activities as requested and informally advocate for those we serve and the programs and services offered by the Region

Application Instructions

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