Job Description

Position Summary:

The Director of Outreach & Community Engagement is a key member of the program leadership team at the Alzheimer’s Association, Central New York Chapter. Reporting to the Senior Director of Programs, this position is for an experienced and dynamic professional who will oversee outreach and diversity, equity, and inclusion efforts with accountability for meeting deliverables related to Association and grantor goals.  


Essential functions and responsibilities include, but are not limited to:

  • Increase reach of Alzheimer’s Association Common Programs with special emphasis on increasing participation among diverse communities that have historically had low rates of engagement with the chapter.
  • Clear understanding of diversity, equity, and inclusion best practices with demonstrated analytical and data-driven approach to inclusive programs and initiatives.
  • Build and expand the number of Alzheimer’s Association program volunteers roles dedicated to expanding outreach in historically underserved communities. Nationwide program volunteer roles include but are not limited to Community Educators, Community Representatives, and Support Group Facilitators.
  • Develop and cultivate professional relationships with key internal & external partners/organizations, corporate partners, and civic relationships to provide volunteer opportunities and organizational support of Chapter strategic activities including programs, development, and advocacy.
  • Develop sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association. Including a strategic focus on LGBTQ, Hispanic/Latino, and Black/African American communities to discuss benefits of early detection, diagnosis, and referral to the Alzheimer’s Association core services.
  • Develops, implements, and maintains chapter outreach and education activities among priority populations in accordance with the Portfolio of Common Programs and the current Strategic Implementation Plan.
  • Plans and conducts direct community and organizational outreach throughout the chapter region and employs creative strategy in building and enhancing relationships.
  • Cultivates relationships with Chapter’s diverse constituents and builds trust within communities that are historically underserved and/or disproportionately impacted by Alzheimer’s disease or a related dementia; ultimately resulting in increased utilization of care and support programs and increased diversity among volunteers.
  • Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association, with particular attention to reaching diverse communities.
  • Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteers.
  • Team Lead on all Account Teams reaching Community Partners who provide service to the designated underserved community.
  • Identifies, trains and manages diverse volunteers to serve as a key source of program delivery in underserved communities.
  • Collects, reports, and analyzes data related to key strategic outreach indicators against stated government and foundation grants, and organization goals.
  • Contributes to the development and monitoring of Care and Support strategic plans, operating plans and budget.


  • Bachelor’s degree in public health, social work, or related field; Master’s degree preferred.
  • 5 years of experience in program administration including needs assessment, program development, delivery, management and evaluation.
  • Demonstrated ability to analyze data, assess community strength and engage community leaders.
  • At least 2 years’ experience working with diverse communities, building relationships and advancing program delivery and project development is preferred.
  • Demonstrated success working with diverse communities, volunteers and staff to build and maintain successful teams.
  • Demonstrated experience working with, and building partnerships with, diverse individuals, organizations and communities.
  • Demonstrated ability to work effectively with a culturally diverse workforce and provide leadership in organizational change.
  • Must have a valid driver’s license, reliable transportation and ability to travel by car throughout the fourteen-county region of Central New York with occasional out-of-area travel.
  • Bilingual (Spanish/English or other languages) candidates preferred.

Knowledge, Skills and Abilities

  • Ability to communicate effectively in-person, in writing and electronically to a variety of audiences.
  • Ability to prioritize and manage multiple tasks with exceptional organizational skills.
  • Ability to take feedback, work independently as well as work as a member of a team.
  • High level of integrity, diplomacy and initiative.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint), Zoom, and Google; experience in data collection and ability to use service and volunteer software.
  • Ability to carry up to 25lbs of equipment and program supplies.


Job Title: Director of Outreach & Community Engagement - Central New York Chapter

Location:  Syracuse, New York

37.5 hours (Full-time, Exempt)

Grade:  207

Reports To: Senior Director of Programs


Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row. 

At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia.

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. 

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.


Application Instructions

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