Job Description


Job Title: Director of Program Services

Location: Grand Rapids, MI

Work Hours: Full-time(based on a 37.5 hour work week)

Grade: 7

Reports To: Vice President, Programs 


Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future.  Read on to learn more about the role, then visit our website to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.  

Position Summary:

This position provides leadership and direction for the development, coordination and implementation of the Association’s strategic and operational program plans in West Michigan as part of the leadership team for West Michigan.   Duties include oversight and implementation of care and support services; assistance with public policy objectives; and assisting in meeting development objectives.  The Senior Program Director is responsible for the supervision, development and oversight of regional program staff and volunteers as assigned.  This position reports to the Vice President of Programs.


Essential functions and responsibilities include, but are not limited to:

  • Actively participate with all West pillar staff to ensure effective integration of the Strategic Plan into Regional Work Plan for West Michigan with a particular emphasis on care and support programs including volunteer recruitment and support.
  • Work with the Vice President of Programs to create and implement a care and support plan for West Michigan.   Take leadership in the successful implementation of the plan.
  • Work with the Vice President of Programs to create and implement a care and support program plan for West Michigan including identification of community needs and the recruitment and cultivation of volunteers.
  • Work with the Public Policy Director to maximize efforts towards successful public policy outreach in West Michigan including volunteer recruitment and support.
  • Work with the Fund Development Director to identify potential grant sources, prepare necessary materials and provide ongoing oversight, reporting and coordination with other projects as assigned.
  • Represent the Association at public events, conferences, workshops and media events.
  • Develop a working knowledge of Alzheimer’s disease and related issues; community resources and the local health care delivery system.
  • Develop and maintain relationships with local health care providers, social service providers, area businesses, area civic organizations, and other community organizations or collaborators.
  • Serve as a local voice for the Association in media relations and work with the Director of Communications to successfully implement a communications strategy for the region.
  • Responsible for recruitment, training, coaching and supervision of West program staff and volunteers as assigned.
  • Maintain a safe, organized and orderly office environment (and surrounding areas where applicable).
  • Inform senior team of emerging opportunities and issues with potential funders and programs.
  • Assure compliance with all Association policies, procedures, standards and applicable regulatory requirements.



  • Bachelor’s degree in a related field required
  • 3 years of experience in community engagement and relationship building required
  • Experience in providing care and support to persons living with and through challenging situations

Knowledge, Skills and Abilities 

  • Knowledge of and familiarity with West Michigan communities
  • Experience supervising professional staff and volunteers preferred
  • Excellent written, verbal, public speaking, and electronic communication skills
  • Proficiency with Microsoft Office applications and Google Suite
  • Ability to work effectively with and coach volunteers, staff and external contacts to build and maintain effective teams
  • Ability to lift, carry and transport materials up to 20 lbs
  • Ability to communicate effectively in person, in writing and electronically to a variety of audiences
  • Ability to analyze information and make timely, appropriate decisions
  • Ability to anticipate, identify, organize and analyze growth opportunities
  • Ability and willingness to work occasional evenings and weekends as needed for the job.
  • Ability and willingness to travel within the assigned territory up to 50%. Travel, in this case is same-day with an occasional overnight.        
  • Must possess valid driver’s license, access to a reliable vehicle, proof of insurance and good driving record. 

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. 

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.


The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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