Job Description

Position Summary:

The Director of HR Operations (Payroll & HRIS) supports activities driven from HR data and leads payroll operations.  Participate as SME on organization growth initiatives that warrant HR data or have human capital impact.  Lead center of shared service operations.

This is a full time, hybrid, position, preferably based at the Alzheimer Association’s Home Office in downtown Chicago, IL. Director, HR Operations reports to the Head of Human Resources.

Key Responsibilities

  • Develop, maintain, and continuously improve processes, systems and technology, measurement practices, and metrics reporting for the HR community
  • Lead payroll operations, compliance initiatives and vendor relations/management
  • Own HRIS database; all modules; all data; all reporting and vendor management
  • Direct, coordinate, and advise HR Ops-related activities
  • Elicit feedback regarding the effectiveness of HR Ops services and activities and, when appropriate, modify activities
  • Contribute to the strategic direction and formulation of corporate-wide HR policies, procedures, systems, and initiatives
  • Coordinate HR, IT, and Finance  teams for updates and upgrades to products and systems and, when necessary, issue resolution
  • Define and design quality standards; ensure that all aspects of HR Ops work to achieve satisfactory quality and consistency
  • Ensure that current and future business needs are reflected in the development and implementation of HR strategies or plans and that all projects and deliverables are aligned with strategic enterprise objectives
  • Foster and maintain strong internal relationships with HRMs, ALs, RLs, EDs and functional leaders
  • Manage initiatives to drive long-term operational excellence
  • Prioritize projects and activities; provide vision, leadership, planning, project coordination with cost efficiencies in mind.
  • Support the development of actionable, proactive metrics that drive forecasting capabilities and strategic insights
  • Support larger HR initiatives by ensuring continuity and successful delivery of functional services

Education and Experience Requirements

  • Bachelor’s degree in human resources, business administration, organizational development, or a related degree required
  • 10 years of experience in HR operations or a similar function required
  • Knowledge of HRIS systems, basic HR measurement, and process improvement techniques required
  • 5 years of supervisory and project management experience preferred
  • Advanced degree in human resources or information technology preferred
  • Experience in metrics reporting and analysis preferred

Key Competencies

  • Coordinate complex cross-functional projects given multiple competing priorities or perspectives
  • Exercise judgment in building relationships across all organizational levels and functions
  • Work effectively in high-pressure situations that require sound decision making and may involve confidential or sensitive matters
  • Excellent interpersonal, leadership, and management skills and high professional standards for customer service and work quality
  • Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills
  • Exceptional written and oral communication skills, including the ability to communicate technical or financial information to a non-technical audience
  • Experience with relevant HR systems, applications, and tools; metrics, data, and business intelligence tactics
  • Significant business and financial acumen, as well as general HR functional knowledge
  • Superior project management skills, particularly with respect to organization, prioritization, and time management


Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future.  Read on to learn more about the role, then visit our website to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.  

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. 

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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