Director, Health Systems Strategy
Job Title: Director, Health Systems Strategy (Home Office)
Location: US-based remote
Work Hours: Full-time (based on a 37.5 hour work week)
Reports To: Vice President, Health Systems
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
The Director, Health Systems Strategy serves as the lead representative of the Alzheimer’s Association in its work with some of the largest and most complex health care organizations in the United States. They lead engagement with organizations such as large health care delivery systems, payers, and national associations to achieve strategic objectives of the Association, particularly improving access to timely diagnosis and quality care for Alzheimer’s disease and other dementias. They achieve the Alzheimer’s Association’s objectives through consultative sales with national accounts to increase the uptake of effective clinical practices. This senior account management position works collaboratively across departments to increase early detection, diagnosis, disclosure and care planning and management for individuals living with dementia and their families.
Primary areas of responsibility include managing health care organization accounts, cultivating relationships, assessing needs and opportunities to improve diagnosis and care practices, advising accounts on the adoption of evidence-based care models, coaching on quality improvement, and monitoring and analyzing data to achieve outcomes. This position requires a self-starter with a strong background in health care quality improvement and extensive knowledge of the health care industry. In addition, this position requires a self-starter who can develop new relationships and initiatives that create strategic value for the Association and the accounts.
This position can be based in any major city in the lower states of the U.S. with frequent travel throughout assigned area and reports to the Vice President, Health Systems.
Essential functions and responsibilities include, but are not limited to:
- Leads Association engagement across a large geographic section of the U.S. with prioritized health care organizations, such as large health systems, payers and national associations, to increase the Association’s influence and value in the health care industry
- Achieves the Alzheimer's Association's objectives to improve Alzheimer’s Disease and Related Dementias (ADRD) diagnosis, disclosure, and care through consultative sales and a collaborative approach to increase the uptake of effective clinical practices
- Provides strategic guidance for the Health Systems Initiative across the 8 regions of Area East
- Partners with other Association staff for coordinated, strategic engagement with prioritized health care accounts
- Develops and cultivates a portfolio of health care organization partnerships, with an emphasis on those with the greatest potential to impact organizational goals
- Cultivates productive relationships with key decision makers and champions in health care organizations
- Contributes to increased visibility, credibility, relevance and influence for the Association in its engagement with the health care industry
- Assesses an account’s readiness, capacity, needs, and interests and uses this assessment to guide products and solutions to offer
- Provides training and technical consultation to key members of health care accounts and their staff, including clinicians, on the implementation of clinical practice guidelines and systems change strategies for timely and accurate ADRD detection, diagnosis, disclosure, and care
- Ensures accurate assessment of an account’s baseline status and tracking of progress on ADRD-related quality measures
- Works with other Alzheimer’s Association staff and with health care accounts on evaluation of systems-based programs and products for ADRD clinical practice improvement
- Utilizes professional experience and expertise to inform the work of the Association with health systems, contributing to the health systems strategy, advising on operational priorities and on the development of health systems products, and helping to develop strategic sales readiness across the Health Systems sales team
- Master’s degree in health care, health administration, or public health or other relevant field required
- Minimum 8- 10 years of progressive, professional experience in health care sales, working for or influencing care delivery within a large health system, payer, professional association, federal/state government health agency or similar
- Minimum 8- 10 years of progressive, professional experience cultivating productive working relationships with executive level and other senior decision-makers in client or partner organizations
Knowledge, Skills and Abilities:
- Demonstrated knowledge and expertise in health policy issues affecting healthcare delivery, especially related to Medicare and/or Medicaid, and understanding of business and market trends in health care
- Possesses extensive knowledge of relevant aspects of health systems and health care operations, such as person-centered care, access to care, quality measurement, and payment and policy issues
- Experience in general health care administration, developing strategy, and implementing successful programs to improve clinical practice in large and complex health ecosystems preferred
- Experience in conducting clinical quality improvement including encouraging providers to adopt evidence-based care models, providing coaching on quality improvement, and monitoring and analyzing data to achieve improved health outcomes in large health systems preferred
- Experience in account management or consultative sales
- Proficiency with Microsoft Office required; familiarity with Google Suite preferred
- Familiarity with EMR/HER, population health management, and analytics software strongly preferred
- Ability and willingness to work occasional evenings and weekends as needed for the job
- Ability and willingness to travel up to 50-75%, by ground and air transport
- Must possess valid driver’s license and proof of insurance
- Knowledge of CRM software preferred
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week) will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.