Job Description

The Dementia Care Coach and Engagement Manager, based in Southern California, supports the Alzheimer’s Association mission to improve early dementia detection and maximize quality care and support for persons with dementia and those who care for them. This position works to secure commitments from healthcare providers serving persons enrolled in Medi-Cal to participate in the Dementia Care Aware (DCA) Program.

A recently launched collaboration with the University of California, the DCA Program team recruits, trains, certifies and supports healthcare providers to conduct a Cognitive Health Assessment, a new Medi-Cal benefit that identifies early signs of dementia. The Coach / Manager independently initiates outreach to clinics, hospitals, physician practices and other healthcare settings, identifies the best point of contact to commit to educating their staff about the DCA Program and train key staff to conduct a Cognitive Health Assessment. This position collaborates with staff from Alzheimer’s Association, the University of California and others to identify and overcome barriers through offering or providing problem-solving technical assistance. Although the position is assigned to our Los Angeles office, it may work remotely. Regular travel within Southern California is required.

The DCA Program, including this position, is currently funded for two years.

Responsibilities: Essential functions and responsibilities include, but are not limited to:

  • Independently initiate contact and cultivate relationships with healthcare professionals within an assigned geographic area
  • Represent the Alzheimer’ Association Chapter at in-person and virtual meetings in a professional manner
  • Effectively communicate and consistently follow-up through e-mail and other written communication, telephone and video and/or in-person meetings to arrange and make presentations to key decisionmakers at clinics, hospitals, physician practices and other healthcare settings
  • Effectively teach others about and secure commitments for their participation in the Program
  • Collaborate with others to identify, understand, document and work to overcome barriers to providers participation in the Program 
  • Participate in regularly scheduled meeting with Program staff and, as needed, meet with other Alzheimer’s Association staff
  • Promote and support all Alzheimer's Association office activities including community programs, special events and fundraising efforts

Qualifications: Minimum requirements include:

  • A Bachelor’s Degree or equivalent experience
  • Competency in teaching, training, conducting marketing or sales, delivering educational programs or public speaking or at least 2 years experience conducting outreach, sales, marketing or similar activities
  • Ability to initiate contact, secure meetings and communicate in a professional, credible manner with staff at clinics, hospitals, physician practices and other healthcare settings 
  • Ability to learn about or a demonstrated understanding of healthcare delivery systems, workflows or operations in order to identify and communicate with appropriate decision-makers to accomplish the Project goals
  • Ability to work independently in addition to collaboratively and to understand any personal limitations and ask for help if needed
  • Preferred, not required: Experience working with or for healthcare providers or other types of professionals.  

Knowledge, Skills, and Abilities:

  • Ability to lead, guide and inspire healthcare providers to complete training for certification to conduct Cognitive Health Assessments while demonstrating and promoting open communication, transparency and teamwork towards the Project goals
  • Ability to multi-task, be flexible, and handle changing priorities
  • Excellent written, verbal and interpersonal communication skills
  • Metric driven to reach Project goals
  • Access to a reliable vehicle, a valid driver’s license and proof of automobile insurance
  • Ability to travel days or overnight, as needed, primarily within Northern California 

This job announcement is for a newly established position on a newly launched Project and, thus, is not comprehensive of all duties which are subject to change. The Program, including this position, is currently funded for two years.

Position Location: Los Angeles

Full time or Part time: Full time

Position Grade: 306

Reports To: Dementia Care Aware Project Director

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We encourage you to visit our website to explore more about who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.

Application Instructions

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