Job Description

Agency
The mission of the Alzheimer’s Association is to eliminate Alzheimer’s disease through the advancement of research, to provide and enhance care and support for all affected, and to reduce the risk of dementia through the promotion of brain health.

Position Summary
The Community Outreach Specialist (Bilingual) plans and conducts outreach and education activities throughout the eight-county region of Western New York with the purpose of improving access to and utilization of services by individuals, organizations, groups, and communities that are historically underserved and/or disproportionately impacted by Alzheimer’s disease or a related dementia. Priority populations include but are not limited to: Hispanic/Latino, African American, Native American, LGBTQ, and faith-based communities.

Responsibilities

 
     
  • Develops, implements, and maintains chapter outreach and education activities among priority populations in accordance with the Portfolio of Common Programs and the current Strategic Implementation Plan.
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  • Plans and conducts direct community and organizational outreach throughout chapter region and employs creative strategy in building and enhancing relationships through direct outreach.
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  • Cultivates relationships with chapter’s diverse constituents and ensures that their interests and needs are welcomed and fully considered in chapter programs, mission activities and business practices.
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  • Builds relationships and trust within communities that are historically underserved and/or disproportionately impacted by Alzheimer’s disease or a related dementia, ultimately resulting in increased utilization of vital care and support programs by diverse constituents.
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  • Participates in local aging coalitions, committees, and health events.
    In coordination with Program Director and Director of Community Engagement, conducts Community Forums to assess/identify needs, service gaps, and potential solutions. 
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  • Identifies, recruits, trains and manages diverse volunteers to serve as a key source of program delivery in underserved communities.
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  • Provides supervision and guidance to volunteers and support staff in conducting activities related to chapter outreach initiatives.
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  • Collects and analyzes data related to key strategic outreach indicators against stated goals.
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  • Partners with chapter staff in development and evaluation of programs supporting major chapter outreach platform areas. 
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  • Delivers educational outreach presentations to various stakeholders/community audiences. Provides care consultation services and assists program team with delivery and coordination of in-office, in-home and telephone care consultations. 
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  • Assists in various capacities with the delivery of all programs including: Information and Referral, Care Consultation, Education & Training, Support Groups, Early
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  • Stage, Respite, TrialMatch, Safety Services, Advocacy, and any other programs throughout the service area. 
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Minimum Requirements

 
     
  • Bachelor’s degree with at least four years of related experience.
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  • Bilingual (Spanish/English).
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  • Knowledge about caregiving issues and experience with family dynamics, grassroots community engagement, diversity and inclusion and volunteer management is essential.
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  • Expertise in providing public education, educational programming, information and referral, community outreach.
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  • Ability to work with caregivers, individuals living with Alzheimer’s, families, volunteers and external contacts regardless of gender, race, ethnicity, creed, age, socioeconomic status, physical or mental status, political beliefs, religious or spiritual affiliation, and sexual orientation.
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  • Ability to communicate effectively in person, in writing and electronically to a variety of audiences.
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  • Works effectively in a team-based environment.
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  • Self-directed and flexible with exceptional organizational skills.
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  • Ability to prioritize and manage multiple tasks.
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  • Flexible schedule required including nights and weekends.
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  • Ability to carry up to 25 lbs of equipment and supplies.
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  • Must have reliable transportation and ability to travel by car throughout the eight county region of Western New York with occasional out-of-area travel.
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Application Instructions

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