Job Description


Position Summary:

The Community Outreach Coordinator- Programs, is responsible for building relationships, developing community collaborations, assisting with professional outreach, public education, increasing awareness, and recruiting, coaching, and managing volunteers. Under the direct supervision of the department leader, this position requires significant teamwork and collaboration with staff, volunteers and community partners to fulfill the mission of the organization. The Coordinator works in a support role to the department leader to manage a portfolio of relationships critical to advancing the chapter’s reach in a priority market. Community Outreach Coordinator reports to the VP, Programs & Services. Based in  Wilkes Barre, PA


Essential functions and responsibilities include, but are not limited to:

  • Conduct community engagement efforts to Chapter constituencies including: professional providers, family caregivers, persons with dementia, community organizations, volunteers and other community stakeholders. 
    • Build and strategically expand the number of Alzheimer’s Association community volunteers and partner organizations through year-round outreach.
    • Engage, train and manage relationships with community volunteers to expand the Alzheimer’s Association’s visibility and programmatic reach within assigned area. 
    • Conduct annual performance evaluations of community volunteers. 
    • Represent the chapter as needed at community events and networking groups.
    • Targeted outreach to key constituencies to promote the Association, assess community needs and identify new opportunities for service delivery; as needed in market, organization, lead and conduct community forums in order to develop an informed and community-focused plan for service delivery.
    • Ensure quality assurance and tracking measures are in place for collection of program data, i.e. Personify, CSQEI, etc. 
    • Provide leadership and/or support as needed for special events, programs, conferences, both internal and external to the organization.
  • Expand programming opportunities through diversity and inclusion outreach to priority diverse populations among Hispanic/Latino, African American and LGBT constituencies.
  • Support the implementation of the chapter’s health systems/long-term care strategy.
  • Represent the Association increase awareness, and generally serve as a community representative across all areas of work.
    • Maintain working knowledge of key Association priorities
    • Speak and/or participate in community presentations and programs. 
    • Participate in community health fairs and other community outreach activities. 
      • All staff are required to support and participate in special events and fund development activities as requested
      • All staff are expected to support and participate in formal advocacy and public policy activities as requested


  • Bachelor’s degree or equivalent experience in voluntary health, human services, gerontology, nursing or a related field.
  • Two years’ experience in human service program service delivery, preferably in aging field and/or within diverse communities.

 Knowledge, Skills and Abilities 

  • Proficiency with Microsoft Office applications including Word, Excel and PowerPoint.
  • Strong Public Health, Voluntary Health experience highly preferred.
  • Ability and willingness to travel up to 25% within Chapter territory by car. Travel in this case is considered time spent away from an office, in the community, to fulfill job goals. 
  • Ability to work effectively with volunteers, staff and external contacts to build and maintain successful teams.
  • Ability to prioritize and manage multiple priorities.
  • Ability to anticipate, identify, organize opportunities to expand services.
  • Ability to coach, mentor and develop volunteers.
  • Ability to communicate effectively in person, in writing, and electronically to variety of audiences.
  • Ability to work effectively with diverse population.
  • Ability to work evenings and weekends as needed.
  • Must have a valid driver’s license, access to a reliable personal vehicle, good driving record and proof of automobile insurance. 
  • Ability to bend, stoop, lift and transport up to 25 lbs. of materials. 
  • Ability to operate designated office equipment.

Location: Wilkes Barre, PA

Work Hours: Full-time (37.5 hours per week)

Grade: 104

Reports To: VP, Programs & Services


Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future.  Read on to learn more about the role, then visit our website to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.  


Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. 

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.


Application Instructions

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