Job Description

General Summary:
The Alzheimer's Association provides a variety of education, information and support services to persons with dementia, their families, health care professionals, and the general community. The Community Coordinator for volunteers and outreach is responsible for coordinating and monitoring volunteer educators to provide educational programs in the community, support and assist individuals with dementia and their families, and work within the professional health care community to encourage better diagnosis, care planning and quality care provision. This role also supports other departments to promote all the services of the chapter.

Essential Job Functions:
Advancing Care and Support
* Conducts outreach to educate and build working relationships with health care providers, organizations, service providers, diverse populations and other stakeholders who collaborate on Association initiatives as well as promotion of volunteer opportunities
* Uses established resources and protocol to respond to and provide information, referrals and care consultations for persons living with dementia and families
* Represents the Chapter at appropriate and assigned meetings
* Works with communication coordinator to use innovative as well as established techniques, resources and protocols to create greater awareness, access and attendance to Association programs, support groups and services
* Identifies avenues and works to assure timely and effective marketing of educational and health related support services and programs to support goals of the strategic plan
* Remains knowledgeable of current information and research related to Alzheimer’s and related diseases as well as national, state, and local initiatives that affect the targeted population
* Ability to work with diverse populations, volunteers, staff, and external contacts to build and maintain strong relationships
* Works with necessary chapter and home office staff to assure that requirements for programs and services in the assigned territory, including grant funded, are met
* Maintains accurate records of program and event participation to support strategic plan
* Submits timely and accurate data entry and reports as necessary
* Collaborates with team members on initiatives as requested to support the strategic plan
* Manages volunteer-led education and support group program through training, engagement, supervision and evaluation of volunteers to meet goals of the strategic plan as well as redirection or dissolution of volunteer duties/partnership when necessary and per Association protocol
* Maintains and creates new relationships with health care providers, using high and low touch methods to engage providers in Association initiatives, including systemic use of referrals to chapter and resources to enhance early detection, diagnosis and care planning
* Provides guidance,information and follow-up for consumers per Association protocol and resources
* Uses Association protocol and team structure to effectively engage long-term care communities in use of Association Care Recommendations and other Association initiatives

Preferred Qualifications:
* Degree in related field of health care, gerontology, social/human services
* Prior experience in health care field guiding, coaching, and supporting individuals and their families
* Demonstrated success managing volunteer-led community programs with experience in recruitment, training, engagement, supervision and evaluation of volunteers
* Prior experience with dementia and disease process, options for caregiver interventions, and community resources
* Strong organizational skills to plan and implement program initiatives
* Effective written and oral communication skills; strong public speaking skills
* Ability to listen effectively and demonstrate good decision-making skills
* Proficient in Microsoft Office products, especially Word, Excel, Power Point and Google applications
* Ability to move between tasks and learn systems related to job function
* Ability to work both independently and as part of a team
* High level of integrity, diplomacy and initiative
* Must be willing to travel, mostly day trips, throughout the Greater Kentucky, Southern IN chapter area
* Must show a valid driver’s license with proof of insurance and willingness to use personal vehicle in the course of employment

Working Conditions:
* Office hours are 8:00 am to 4:30 pm Monday through Friday
* Occasional evening and weekend hours to fulfill work requirements, including multiple weekends during Walk season
* Workload will fluctuate with varying deadlines and priorities
* Work may be conducted in a variety of environments, including office and public meeting spaces
* Some lifting
* Use of all approved Association equipment and technology

 

Application Instructions

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