Job Description

Position Summary:

The Community Engagement Manager is responsible for developing, managing and implementing a community engagement strategy for the Alzheimer’s Association within defined markets of opportunity. Engagement will include but is not limited to relationship building strategy, outreach, and associated program coordination to meet the demand for culturally and linguistically sensitive education, information, care and support . The successful candidate will be an ambassador for the organization at the same time that s/he has a solid hand on the operational work.



Essential functions and responsibilities include, but are not limited to:

  • Increase reach of Alzheimer’s Association Common Programs with special emphasis on increasing participation among diverse communities that have historically had low rates of engagement with the chapter.  

  • Clear understanding of diversity, equity, and inclusion best practices with demonstrated analytical and data-driven approach to inclusive programs and initiatives.

  • Build and expand the number of Alzheimer’s Association program volunteers roles dedicated to expanding outreach in historically underserved communities. Nationwide program volunteer roles include but are not limited to Community Educators, Community Representatives, and Support Group Facilitators.

  • Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteers.

  • Develop and cultivate professional relationships with key internal & external partners/organizations, corporate partners, and civic relationships to provide volunteer opportunities and organizational support of Chapter strategic activities including programs, development, and advocacy.

  • Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association. Particular strategic focus on LGBTQ, Hispanic/Latino, and Black/African American communities to discuss benefits of early detection, diagnosis, and referral to the Alzheimer’s Association core services.

  • Engages in direct community outreach throughout the chapter region and employs creative strategy in building and enhancing relationships.

  • Cultivates relationships with Chapter’s diverse constituents and builds trust within communities that are historically underserved and/or disproportionately impacted by Alzheimer’s disease or a related dementia; ultimately resulting in increased utilization of care and support programs and ensuring that volunteers are representative of populations served.

  • Proactively and collaboratively work with chapter staff to support the Alzheimer’s Association’s vision, mission, core values and strategic goals and promote Association programs such as The Longest Day, Walk to End Alzheimer’s, TrialMatch, Advocacy, and other special events.

  • Represent and assist the Association at public events, conferences, workshops and media and advocacy events.

  • Keep informed of current disease information, current initiatives of the chapter and national office via online technology, journals and other sources provided. 

  • Assure compliance with all Association policies, procedures, Standards and applicable regulatory and grant requirements; promote Association-wide programs and other initiatives. 



  • Bachelor’s degree required in human services, gerontology, social work or a related field; Master’s degree preferred.   

  • One to three years of leadership experience in program administration including needs assessment, program development, delivery, management and evaluation.

  • At least 2 years’ experience working with diverse communities, building relationships and advancing program delivery and project development is preferred.

  • Demonstrated success working with diverse communities and culturally diverse workforce,  including volunteers.

  • Demonstrated experience working with, and building partnerships with, diverse individuals, organizations and communities.

  • Must have a valid driver’s license, reliable transportation and ability to travel by car throughout the fourteen-county region of Central New York with occasional out-of-area travel.

  • Bilingual (Spanish/English or other languages) candidates preferred.


Knowledge, Skills and Abilities

  • Self-directed individual with exceptional organizational skills.

  • Ability to communicate effectively in-person and in writing to a variety of audiences.

  • Ability to prioritize and manage multiple tasks with exceptional organizational skills.

  • Ability to take feedback, work independently as well as work as a member of a team. 

  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint), Zoom, and Google; experience in data collection and ability to use service and volunteer software.  

  • Ability to carry up to 25lbs of equipment and supplies.

  • Must have a valid driver’s license, reliable transportation and ability to travel by car throughout the fourteen-county region of Central New York with occasional out-of-area travel.


Job Title: Community Engagement Manager - Central New York Chapter

Location:  Syracuse, New York 

Full time 37.5 hours (Full-time, exempt)

Grade:  5

Reports To:  Director of Outreach & Community Engagement


Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future.  Read on to learn more about the role, then visit our website to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row. 



Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.


The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, orany other characteristic protected by federal, state or local law.


Application Instructions

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