Community Engagement Manager
Plan, budget and implement community engagement events and strategy to enhance and expand service delivery for individuals living with Alzheimer’s and other forms of dementia and their care partners. This position reports to the Chief Program Officer, and is based in Syracuse, NY.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop and implement strategies for serving diverse and underserved communities in compliance with Alzheimer’s Association standards and New York State
- Department of Health goals and objectives.
- Plan and execute social engagement events as part of the Caregiver Support Initiative grant. Ensure programming meets Alzheimer’s Association and New York State Department of Health standards.
- Develop and implement community engagement strategies for the expansion of services.
- Work effectively in groups where there is a diverse membership, adjusting own behavior, style and approach, as appropriate, in order to have effective relationships.
- Identify and oversee opportunities for community outreach, engagement, and partnerships. Collaborate with the Chief Program Officer to set annual community outreach and engagement activities and projections.
- Empower others by employing, deploying, and shaping the talents of staff and volunteer leaders within the organization. Give accurate feedback regarding development potential.
- Ensure assigned activities are planned and executed within the determined budget.
- Utilize effective formal and informal communication methods to relay information about the Association and Alzheimer’s disease to a variety of audiences. Represent and articulate viewpoints in a way that positively influence the dialogue.
- Cultivate strong working relationships with staff, volunteers, community leaders, and strategic partners.
- Translate broad strategy into specific actions, goals, objectives, and responsibilities within the scope of Alzheimer’s Association and New York State Department of Health standards.
- Responsible for the supervision of staff and volunteers, as determined by the Chief Program Officer.
- Field requests for Association participation at non-fundraising community outreach events, such as health fairs, volunteer fairs, wellness fairs, et al. Evaluate representation and participation.
- Participate as an active member of the program leadership team to develop strategy and policy for the program department. Ensure effective execution and completion of strategic goals, objectives and program work plans.
- Represent the Chapter at assigned events, including but not limited to, community meetings and events, networking events, and health, wellness and volunteer fairs.
- Develop and implement strategies to market Chapter services and programs, including social media, in collaboration with the Chief Communications Officer.
- Responsible for keeping up-to-date with Association news, disease information and other information that will assist in completing job tasks.
- Document/report progress via methods established by or in conjunction with the Chief Program Officer.
- Other assignments as requested by the Chief Program Officer or senior management.
- Minimum of a bachelor’s degree from an accredited college or university; Master’s degree preferred.
- Three years of leadership experience in program administration including needs assessment, program development, delivery, management and evaluation.
- Demonstrated ability to form and develop community relationships and partnerships.
- Demonstrated success in the development, implementation, and execution of community events.
- Demonstrated ability to recruit, motivate and coach individuals, with five years experience preferred.
- Bilingual (English & Spanish) preferred.
- Valid New York State driver’s license.
- Small, not-for-profit environment.
- Local and regional travel.
- Work may be stressful during periods of high volume or tight deadlines.
- High volume of public contact.
- Independent working conditions.
KNOWLEDGE, SKILLS AND DESIRED EXPERIENCE
- Ability to develop strategies and operational plans that clearly reflect the Chapter’s vision and priorities.
- Ability to manage staff and large numbers of volunteers at different levels of expertise with diplomacy.
- Ability to work with diverse communities and demonstrate inclusion.
- Ability to travel regularly throughout the Chapter area with some evening and weekend travel required.
- Excellent verbal and written communication skills.
- Excellent organizational skills with the ability to multi-task and prioritize work.
- Display professionalism and respect to others when representing the Association at internal and external functions.
PERSONAL CHARACTERISTICS REQUIRED
- Outgoing, positive, engaging and enthusiastic.
- Self-starter, able to work independently and problem solve.
- Strong ability to self-manage with significant strength in time management.
- Ability to work on a team and develop relationships in the community.
- Detail-oriented, efficient, and able to multi-task.
- Strong listening skills; friendly, helpful manner with constituents.
EQUIPMENT / SOFTWARE
- Multi-line telephone, conference phone, photocopier
- Microsoft Office
- Google Apps for Business
- CRM databases
This job profile in no way states or implies that these are the only duties to be performed by the job holder. He/she will be required to follow any other instructions or perform any other duties as requested by his/her supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential element may change when necessary.
Job Reference #: 3504