Care Services Manager
Job Title Care Services Manager – Long Island Chapter
Location Melville, Long Island, NY
Work Hours: Full-time(based on a 37.5 hour work week)
Reports To: Senior Program Director
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
The Care Services Manager will implement care/support services, including Information and Referral and Care Consultation services to constituents residing within Nassau and Suffolk Counties. The Care Services Manager is also responsible for the oversight of the Chapter's support groups (Caregiver, Early Stage, Younger Onset), and for the recruitment, training, retention and oversight of volunteers facilitating existing or to-be developed support groups (caregiver and for people living with dementia early stage). The Care Services Manager will assist the chapter in its outreach activities to the physician community diagnosing and caring for people with Alzheimer’s disease and other dementias. This position may operate off-site several times each month to offer walk-in care consultation services, support groups and outreach to physician offices.
Essential functions and responsibilities include, but are not limited to:
Advancing Care and Support
- Conduct Information and Referral (I&R) sessions and/or Care Consultation (CC) sessions as indicated by constituent need, on and off-site.
- Provide individual and family care planning services.
- Assist clients in accessing services and resources.
- Conduct program evaluations.
- Assist in the chapter’s physician outreach initiatives by conducting visits and building relationships with physicians, nurses, office staff, and clinics in Nassau and Suffolk Counties.
- May provide clinical supervision to junior staff and supervision to office volunteers.
- Develop and update relevant printed materials.
- Prepare and conduct community presentations to expand community awareness of Alzheimer's disease, other dementias and the Alzheimer's Associations' programs and services.
- Maintain knowledge and referral base through networking with other professionals.
- Represent the Alzheimer's Association at public forums, conferences, and media events; function as an advocate representing the Alzheimer's Association in the community.
- Assist in the marketing of agency programs and services.
Volunteer Oversight and Development
- Recruit, train, retain and oversee (staff partner) volunteer support group facilitators.
- Provides initial screening and support for volunteer support group facilitators.
- Provides coordination of support groups.
- Spanish/bilingual preferred?
- Works with staff to assure that requirements for grant-funded programs and services in the assigned territory are met.
- Ensures new community resources and related events are submitted to helpline databases.
- Maintains accurate records of program and event participation and other metrics.
- Manages activities within budgeted parameters.
- Works with the national office to ensure uniformity of materials and presentation content.
- Submits timely and accurate records and reports, newsletter articles and other information as requested.
- Master's degree in Social Work or related field, or commensurate experience – MSW, LMSW.
- Bilingual (Spanish).
- Minimum of 2 years’ experience in counseling.
- Working knowledge of community resources and Alzheimer' disease and other dementias.
- Ability to communicate effectively in writing, verbally and electronically.
- Proficiency with Microsoft Office applications and Google Suite (mail, calendar, drive).
- Valid Driver’s License and access to transportation to travel to program sites.
- Ability to lift materials up to 25 pounds.
- Availability to work occasional evenings and weekends.
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.