Care Navigator Lead
Job Title: Care Navigator Lead
Location: Southwestern Idaho; office located in Boise
Work Hours: Full-time (based on a 37.5 hour work week)
Reports To: Executive Director
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
The primary goals of the Care Navigator Lead are to educate the community about Alzheimer’s disease and related dementias and about the Alzheimer’s Association; to connect community residents to the Association and to Chapter programs and services; to coordinate and support service delivery in the community; to cultivate and sustain strategic partnerships and alliances with community-based businesses and nonprofits; and to recruit high level volunteers throughout the area.
- Assist individuals, family members, and caregivers through assessment, care coordination, problem solving, education, planning, referral and follow-up
- Responsible for recruitment, interviews, placement, training, and recognition of volunteers committed to supportive services to families
- Interact and coordinate service delivery with other health and human services providers.
- Conduct community outreach efforts, including making presentations about Chapter and local programs and services to interested groups; establish and maintain connections with community health organizations, businesses, government agencies, and other strategic partners. Represent the Association to a variety of community meetings and events for outreach, engagement, collaboration, fundraising, and referral purposes. Knowledge of technologies and strategies to outreach to rural Idaho is preferred.
- Assist the Program Manager in coordinating and facilitating community outreach and support group activities
- Maintain a broad base of knowledge on Alzheimer’s disease, dementia, health/mental health care, and geriatrics
- Provide support to the chapter in promoting and recruitment for the fundraising and conference events in the community
- Support and participate in Association events, including fundraising events, chapter conferences and in formal advocacy and public policy activities
- Comply with all Association policies, procedures, standards, and applicable regulatory requirements
- Other duties as assigned
Knowledge, Skills and Abilities:
- Bachelor’s degree in social work, counseling, or related field, with experience in field of aging or dementia, or at least 5 years of direct aging and/or dementia experience
- Ability to oversee and direct the work of volunteers and interns.
- Excellent interpersonal and verbal/written communication skills
- Strong organizational skills and proficiency in maintaining systems and procedures
- Proficiency in Microsoft Office and Google Apps, CRM and volunteer databases.
- Ability to analyze information and make timely, appropriate decisions
- Ability to collaborate and work well as part of a team
- Flexible and adaptable
- Ability to work effectively with diverse populations
- Ability to work evenings and weekends as needed
- Ability to travel locally and regionally as needed to perform job duties; current driver’s license and proof of insurance, and access to dependable vehicle
- Physical activity is required on occasion; this may include long hours of standing and walking and some lifting/carrying of materials/supplies.
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day of their choosing , Caregiver Leave, Volunteer and School Visitation time off, paid holidays and a gold standard 401(k) retirement plan.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.