Job Title: Care Consultant – New York City Chapter
Location: New York, NY
Work Hours: Full Time
Reports To: Associate Director, Care & Support
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
Under the supervision of the Associate Director of Care and Support, the Care Consultant is part of the care and support program team. The Care Consultant provides information, support and problem solving counsel to individuals living with Alzheimer’s or a related dementia, their families and caregivers including priority diverse populations among Latino, African American and LGBT constituencies. Will also be responsible for managing early stage programming throughout the five boroughs. This will include recruiting, training, and ongoing mentoring of volunteer early stage support group facilitators and early stage social engagement facilitators. This is an office-based position in Manhattan, with some travel for community programming and outreach. Some evening and weekend hours will be necessary.
Essential functions and responsibilities include, but are not limited to:
- CARE AND SUPPORT
- Provide in-person and telephonic care consultations to individuals diagnosed with dementia, their caregivers, and family. This will include need assessments, emotional support, disease education, problem solving techniques and planning for future long-term care needs.
- Provide follow-up to our 24/7 Helpline callers to provide disease information, information on local resources/programs, referrals, and general follow-up as needed.
- PROGRAM DEVELOPMENT
- Work collaboratively with the Care & Support/Programs team to secure program support via grants and assist with the program delivery, data collection and preparation and submission of reports for grantors and other stakeholders
- Build working relationships with physicians, service providers, care facilities and other stakeholders who collaborate on Association initiatives as necessary.
- Oversee and manage all early stage programming for the New York City Chapter, including support groups and social engagement.
- Assist with the recruitment, training, and ongoing supervision of volunteer staff, including interns.
- Represent the chapter at appropriate and assigned meetings and events.
- QUALITY ASSURANCE, MONITORING, REPORTING
- Administer client data tracking system from referral to closure. Provide accurate and timely documentation of interactions and interventions.
- Collect and enter relevant and appropriate data for grant reporting, measuring progress toward strategic goals, and submitting monthly reports to the Associate Director of Care and Support.
- Monitoring volunteers for completion of necessary training, professionalism at events, and completion of programmatic documentation in a timely manner.
- Master's degree in Social Work or Counseling or related field. Licensure required (LMSW, LMFT, LMHC).
- Seminar in Field Instruction (SIFI) Certified, or willingness to obtain SIFI certification upon hire.
- Demonstrated experience providing counseling and related services
- Familiarity with Alzheimer’s and related dementias, and/or aging and health.
- Demonstrated experience working with diverse communities including Latino, African Americans, and LGBT.
- Excellent written and oral communication skills.
- Proficient in Windows and other software programs: Word, Excel, PowerPoint, Publisher, Personify and Google Apps
- Ability to work early evening and weekend hours as needed.
- Fluency in written and verbal Spanish highly preferred.
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.