The Care Consultant provides intensive care consultation services to individuals who are living with Alzheimer’s disease or other dementias and to their caregivers. He/she conducts home visits, psychosocial assessments, care plan development and coordination, education on the disease process and disease management, and referrals to services. He/she represents the Association in a variety of professional, business, and public settings, including providing trainings and presentations.
This is a full-time position is located in the Lynnwood, Washington office, reporting to the Clinical Manager.
ESSENTIAL JOB FUNCTIONS
* Assist individuals, family members, and caregivers through assessment, care coordination, problem-solving, education, planning, referral and follow-up. Show results through evaluation and report outcomes of work.
* Interact and coordinate with other health and human services providers.
* Maintain expert knowledge on Alzheimer’s disease, dementia, health/mental health care, and geriatrics.
* Maintain accurate records and statistics utilizing all internal & external systems; meet deadlines; collect and maintain case load data; perform ongoing evaluations.
* Provide clinical support to the Care Consultant-Helpline as needed, and attend to visitors to the office, including those in a crisis.
* Represent the Association to a variety of community meetings or events for outreach, engagement, collaboration, fundraising, and referral purposes, including leading trainings and presentations.
* Provide active support for the achievement of Strategic & Common Program Plan implementation.
* Ability to work independently and as a member of a team, and succeed in a dynamic and fluid environment.
* Other duties, as assigned.
* Master’s degree in social work or a related field preferred
* Two (2) years of professional experience working with families and caregivers of individuals who have Alzheimer’s or other dementias, or with people with chronic illness or disabilities
* Experience in performing assessments and care plans
* Training in the Tailored Caregiver Assessment & Referral (TCARE) program a plus
* Knowledge of community resources.
* Proficiency in Microsoft Office and Google Apps.
* Knowledge of data bases and/or comfort in learning new software and technology
* High level of integrity, diplomacy, and initiative.
* Excellent interpersonal and verbal/written communication skills.
* Excellent problem solving and strategic thinking skills.
* Ability to successfully manage multiple priorities and deadlines.
* Ability to work effectively with diverse populations.
* Absolute commitment to confidentiality.
* Ability to work evenings and weekends as needed.
* Ability to travel locally and regionally as needed to perform job duties.
* Washington State driver’s license and proof of insurance, and access to dependable automobile.