Business Analyst 2 - Home Office
Job Title: Business Analyst 2 – Home Office
Location: Chicago, IL (Hybrid)
Work Hours: Full-time (based on a 37.5 hour work week)
Reports To: Sr Director, Project Management
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.
The Business Analyst 2 performs business analyst functions, using Agile and Waterfall project management methodologies. They identify and document project scope; conduct stakeholder analysis; prepare process diagrams; collect and document business needs and requirements/specifications; assists with development of use cases and test cases; and conduct testing and other quality assurance activities to validate that business needs and requirements have been met.
Essential functions and responsibilities include, but are not limited to:
Needs and Requirements
- Elicits, analyzes, specifies, and validates the business needs of stakeholders/end users.
- Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Collaborates with project sponsors and the project manager to determine and document project scope and vision.
- Clearly identifies project stakeholders and establishes groups/classes, as well as their characteristics. Prepares a Stakeholder Analysis chart in conjunction with the project manager.
- Using standard templates, documents requirements and specifications accurately and concisely.
- Assists with the development of user stories, use cases and test cases.
- Prepares other project artifacts as appropriate.
- Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
- Using these tools, documents current and future states.
- Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary.
- Participates in QA of software or other project solutions to ensure the features and functions have been enabled and developed to meet business needs and requirements.
As part of the validation of needs and requirements, the BA:
- Establishes the testing approach, coordinates and leads UAT testing with appropriate SMEs & stakeholders.
- Documents and tracks any issues.
- College diploma or university degree e.g. in the field of business administration, finance or information systems
- At least three years Business Analysis work experience
Knowledge, Skills and Abilities:
- Knowledge of Agile and Waterfall project management methodologies.
- Able to exercise independent judgment and take action on it.
- Excellent analytical and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks while under pressure
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.
The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.