Job Description

General Function
Execute activities of the Alzheimer’s Disease Caregiver Support Initiative. Responsible for implementation of objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 
     
  • Actively participate in the chapter's Programs and Services Team to ensure effective execution and completion of strategic goals, objectives and program work plans.
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  • Provide care consultation services to individuals with mild cognitive impairment or any stage of dementia, and their family care partners. Develop customized needs assessments including establishment of client-centered care plans, implementation of care plans, provision of emotional support and education about dementia through social work practice, and documentation of progress. 
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  • Utilize best practices and accrued skills to assist caregivers to navigate crisis, family issues, and other challenges.
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  • Determine and provide relevant follow-up to constituents in person and by phone.
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  • Build relationships with community providers to ensure appropriate referrals from community agencies on aging, departments of health, and other non-profit service providers. Build referral partnerships with social service agencies, service providers and religious congregations to mine rural constituents.
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  • Represent and assist the Association at public outreach events, conferences, workshops and media and advocacy events.
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  • Facilitate and evaluate support groups for caregivers and individuals with early-stage dementia.
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  • Provide community education programs to a variety of audiences. 
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  • Refer new and existing Alzheimer’s Association constituents to care consultation and family consultation services.
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  • Engage, train and manage relationships with related health care and social service providers in Central New York area with emphasis on minority, high-risk, and underserved populations.
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  • Document and report all progress via methods established by the Chief Program Officer.
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  • Develop and implement strategies to market Chapter services and programs.
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  • Informs supervisor and/or appropriate chapter staff of emerging issues about potential funders and programmatic opportunities.
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  • Keep informed of current disease information, current initiatives of the chapter and national office via online technology, journals and other sources provided. 
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  • Assure compliance with all Association policies, procedures, Standards and applicable regulatory and grant requirements; promote Association-wide programs and other initiatives. 
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  • Other duties as assigned.
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QUALIFICATIONS

 
     
  • Bachelor’s degree required in human services, gerontology, social work or a related field; Master’s degree preferred.   
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  • One to three years of experience working with individuals and families.  
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  • One to three years of leadership experience in program administration including needs assessment, program development, delivery, management and evaluation.
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  • Bilingual (English & Spanish) preferred.
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  • Must have a clean NYS driver's license, access to a vehicle, and availability to travel throughout coverage area.
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  • Proficiency with Microsoft Office applications, especially Word, Excel, and Power Point.
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  • Ability to travel regularly throughout the Chapter area with some evening, weekend, and overnight travel required.
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  • Knowledge of applicable healthcare delivery systems and issues such as: Medicare, Medicaid, managed care, HMOs, long term care insurance, etc.
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  • Excellent verbal and written communication skills.
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  • Excellent organizational skills; professional customer service skills with visitors, callers and volunteers.
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  • Ability to multi-task and prioritize work.
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  • Interact with diverse populations in a sensitive and respectful manner.
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  • Outgoing, positive, engaging and enthusiastic.
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  • Self-starter, able to work independently and problem solve.
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  • Strong active listening and interpersonal communication skills.
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  • Strong ability to self-manage with significant strength in time management.
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  • Ability to work evenings and weekends.
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  • Ability to work on a team and develop relationships in the community.
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  • Detail-oriented, efficient, and able to multi-task.
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  • Strong listening skills; friendly, helpful manner with clients.
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  • Multi-line telephone, conference phone, photocopier
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  • Google Apps for Business
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  • The Raiser’s Edge and/or other fundraising/CRM databases preferred
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  • Small, not-for-profit environment
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  • Local and regional travel
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  • Work may be stressful during periods of high volume or tight deadlines
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  • High volume of public contact
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  • Independent working conditions
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Application Instructions

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